Senior Manager, Security Operations

Property • Full Time • Southern District, Hong Kong, HK • 3d ago

Senior Manager, Security Operations
Security technology and system implementations
13-month payment 年終雙糧

Reporting to the Senior Director, Ocean Park Guest Experiences & Operations, the incumbent will leverage solid corporate-level security experience to protect the company’s assets, guests and team members. The Senior Manager will be entrusted with running comprehensive security operations for the corporation including the theme parks and back-of-house area of the property, providing strategic security intelligence and overseeing the 24 hours security measures. Their mandate includes the development and improvement of corporate security policies, the standardization of all security-related work procedures and emergency plans. A key aspect of the role is maintaining robust connections with different external stakeholders including HKPF, FSD and neighbor hotels. This position provides the strategic vision and daily leadership for the entire security department, ensuring operational excellence and resilience in a dynamic, high-volume guest environment.

Key Responsibilities

- Maintain the integrity of the comprehensive risk mitigation strategy in the theme park environment while operating at a corporate level;

- Develop, implement and continuously improve the corporation’s security strategy, policies, procedures and emergency plans;

- Lead and oversee the 24/7 security operations across the property;

- Manage physical security measures of the parks, back-of-house areas, offices with professionalism and courtesy;

- Oversee substantial security budgets, staffing, vendor contracts and security capital projects;

- Act as the commander in charge in emergency situation and provide timely update to management;

- Proactively gather security intelligence to safeguard the corporation’s assets, reputation, and public safety;

- Manage thorough investigations of significant incidents and provide detail reports;

- Serve as the primary liaison on incidents with external stakeholders including Government bodies, uniform units and neighbor hotels;

- Ensure the company is compliance within the industry regulations and standards

Requirements

- College or university degree holder

- With at least 12 years' relevant experience in security or hospitality industry, of which 6 years’ in managerial level

- Proven competency in managing corporate security operations and security intelligence is essential.

- Experience in overseeing large, complex security operations. Prior experience in theme parks or large-scale venue is preferred

- Familiarity with major security technology and system implementations

- Strong leadership abilities, excellent interpersonal skills and the capacity to develop and influence the team

- A strategic thinker with excellent analytical and problem-solving skills

- Excellent communication and presentation skills

- Able to work outdoors, on weekends and during public holidays

- Proficient in both spoken and written English and Chinese

Full-time Staff Benefits 全職員工福利

Staff Referral Bonus 職員推薦獎金* (高達$4,000)

13-month payment / Gratuity 年終雙糧/約滿酬金

Marriage/Examination/Conservation/CSR Leave 結婚/考試/義工/保育假期

Ocean Park and Water World Complimentary Tickets 海洋公園及水上樂園免費入場劵

Staff In-Park Discounts 員工購票/購物折扣

Staff Canteen 職員餐廳

Staff Social Club 職員聯誼會

Medical Insurance (Hospitalization & Outpatient) 醫療福利 (包括住院及門診)

19 days Paid Leave (Include Birthday Leave and Work Anniversary Leave) 19天有薪假期 (包括生日假期及工作周年假期)

17 days Public Holiday 17天公眾假期

* Incentives are governed by terms and conditions獎金須受有關條款及細則約束

Applicants not contacted within six weeks may consider their application unsuccessful. Personal data collected will be used for recruitment-related purpose only.

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