IT Manager

Manufacturing • Full Time • Sai Kung, Hong Kong, HK • 1w ago

Responsibilities:

Serve as the primary contact for servicing computer hardware, managing and monitoring all computer systems to ensure they are installed properly and functioning efficiently.
Keep up to date with all approved systems and technologies, including:

Computer hardware systems and devices, including PC LAN technology, Software operating and utility systems, Front Office and Accounts Receivable Property Management Systems, Interfaces between Front Office Property Management Systems and other systems, Back Office Accounting Systems, PC and LAN-based Office Automation products, Internal and external electronic mail, facsimile, scanner software, and communication tools, Point of Sale Systems, Guest and administration voicemail, Call accounting, Cabling, Hub/switch management systems, Electronic door locking computer systems, Computer virus protection, Hotel IT security and firewalls.

Maintain an up-to-date inventory of all computer hardware and software in the hotel.
Monitor the performance of systems and maintain a logbook of performance metrics.
Understand all standards and customized features and functions of the hotel’s front office system.
Ensure that all computer media backups are completed, documented, and stored according to specifications.
Maintain uncompromising data and physical security standards.
Control access to the computer room, ensuring that fire protection, temperature control, and power requirements meet security specifications.
Administer all user IDs, passwords, and sensitive system utilities, securing all critical resources and libraries under the supervision of the IT Manager/Leader.
Maintain technical and user documentation, system reports, newsletters, and announcements in a neat, orderly, and secure manner.
Follow up on outstanding points from the latest IT audit, including computer-related issues, new releases, MIS trends, and viruses.
Ensure that all hotel policies and information security measures comply with established standards.
Investigate and report software problems to vendors or the Support Centre.
Identify colleagues to train on systems.
Coordinate the purchase of program applications or enhancements to meet specific hotel needs, provided these applications are not covered by existing corporate standards.
Provide a written monthly progress report to the General Manager and Financial Controller.
Establish, document, test, and communicate appropriate disaster recovery emergency procedures to follow when hotel computer systems are inoperable.
Ensure viable solutions are adapted for the hotel’s disaster recovery plan and business continuity.
Select suitable software and hardware vendors for the hotel.
Collaborate with other departments to ensure that all IT-related items meet various audit requirements.
Ensure all hotel IT systems are under appropriate maintenance contracts and have routine health checks and repair schedules.
Evaluate and assess the lifecycle of all technology-related solutions and assets, providing adequate advice for refreshing hardware and software.
Ensure that all necessary settings are properly configured on computer systems, hardware, and servers.
Conduct routine software/hardware inventory checks and report the status to the hotel management team.
Inspect network performance and redesign the network as necessary to meet hotel operational needs.
Take preventive measures to foresee, identify, and analyze potential system performance issues.
Manage configuration reports, program files, and data files on computer systems to ensure maximum operating efficiency.
Train employees to enable them to take responsibility during the absence of IT colleagues.
Act as the primary contact for all computer-related external vendors.
Install and test corporate-approved program changes to hotel computer systems.
Conduct and coordinate annual PCI and credit card/data security training for hotel employees based on information security standards.
Perform any other duties as assigned by management.

Requirements:

Diploma or higher in Information Technology, Computer Science, or a related field.
Minimum of 5 years of related experience at a supervisory level.
Working knowledge of networks, operating systems, and databases.
Strong analytical and problem-solving skills.
Knowledge of PCI DSS (Payment Card Industry Data Security Standards).
Excellent communication skills.
A proactive team player, responsible, hardworking, and able to work under pressure.
Immediate availability is an advantage.
Candidates with less experience will be considered for the position of Assistant IT Manager.

Permanent Staff Enjoy全職員工可享:

Competitive Pay 可觀薪金
5-Day Work Week 五天工作周
Medical Benefits 醫療褔利
Discretionary Bonus 酌情性花紅
On-the-job Training 在職培訓
Promotion 升遷機會
Marriage Leave 婚假
Annual Leave 有薪年假
Duty Meal 免費膳食
Compassionate Leave 恩恤假
Staff Activities 員工活動
Transportation Allowance 交通津貼

We offer attractive remuneration package and excellent career opportunities to the right candidate, please apply and submit your resume with expected salary to Human Resources Department by the following methods.
我們會為合適的僱員提供優良的待遇及發展機會，請將您的個人履歷連同薪金要求經以下途徑遞交至人力資源部：

Email電郵: [via CTgoodjobs]
WhatsApp: 5694 3756Apply Now
Hotel Address: 28 Wai Man Road, Sai Kung, New Territories, Hong Kong.
酒店地址: 香港西貢惠民路二十八號

Only short-listed candidates will be contacted for interview. All information of unsuccessful applicants will be destroyed after completion of recruitment process.
應徵者會被篩選進行面試，而不被錄用者所提交的資料，於招聘期過後將會銷毀。

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