Assistant Restaurant Manager - Cafe Malacca

Hotel / Catering / Club • Full Time • Sai Ying Pun, Hong Kong, HK • 2w ago

About Us

Find Your Shangri-La in Shangri-La.

JEN by Shangri-La is crafted for modern explorers — smart, social, and full of energy. JEN represents a way of living where discovery, connection, and joy flow.

For our team, JEN is more than a workplace — it is a community that celebrates creativity, curiosity, and the beauty of everyday moments. Joining JEN means helping shape a brighter, more vibrant hospitality, while also growing in a culture that reflects the best of modern living.

Satisfy Your Wanderlust in Hong Kong | JEN Hong Kong by Shangri-La

About the Role

As an Assistant Restaurant Manager, you will be supporting daily restaurant operations, leading the team in delivering excellent guest service, managing staffing and training, and ensuring high standards in food, beverage, and hygiene.

Key Responsibilities

Assist the Restaurant Manager to oversee the restaurant’s day-to-day operations including staff rostering, training, daily administration and budget control
Manage and develop the restaurant's business by leading a team to provide the highest standard of service to guests including making recommendations on food and beverage, responding to guests' requests, comments and suggestions
Monitor and enhance food and beverage services and facilities, and the optimum staffing level to achieve high satisfaction for the guests.
Supervise that the required mise-en-place is done properly and ensure that the tablewares and consumable items are in high sanitation and adequate for smooth operations
Train and coach for all team members to achieve continuous improvement and help new colleagues aligning with the standards of the outlet.
Assist the Restaurant Manager for delivering the operational readiness of the restaurant and perform any other related duties as and when assigned by supervisor

About You

At least 3 years’ relevant experience in similar capacity of a renowned hotel, members’ club or a highly recognized western restaurant of catering group with a minimum of 1 year experience in supervisory role; experience in Singapore and Malaysia specialty restaurant is definitely an advantage
Innovative and strong sense of market trends
Service oriented with strong leadership skills and positive attitude
Good leadership skills with strong initiatives to interact with customers
Well versed in computer applications
Good communication skills in both English and Chinese

Why Join Us

A workplace that values your passion and supports self-realization and personal growth.
Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:
Director, Talent Management & Acquisition (Hong Kong)
Kowloon Shangri-La, Hong Kong
64 Mody Road, Kowloon, Hong Kong
Tel: (852) 2733 8780 / 2733 8920
E-mail: coehr.hk@shangri-la.com
Website: www.areyoushangri-la.com

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

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