Senior Manager, Chief of Staff Office

Others (General Work, Labour etc.) • Full Time • Central And Western District, Hong Kong, HK • 21h ago

Chief of Staff Office

Chief of Staff Office functions as the central strategy development group of the Bank and addresses topics at the top of senior management’s agendas. This role will provide the opportunity to work on different bank level strategic initiatives across all the Businesses and Functions of the Bank, covering the following

Chief of Staff (“COS”): Support key activities of executive office including but not limited to governance papers and presentation materials for external and internal meetings, relationship management with key internal, external and industry bodies and monitoring of business results; lead and mobilise CEO sponsored stakeholder events; advocate and moderate cross-business collaborations

Corporate strategy: Formulate the Bank’s medium term strategies, support execution, coordination, tracking and evaluation according to the Bank’s strategic planning framework; lead articulation and mobilisation to achieve strategic priorities; lead strategic business studies that are cross-Businesses, Functions and/or geographies in nature, derive actionable insights and make appropriate recommendations to the Bank’s senior management

Corporate development: Lead corporate development projects including acquisitions, disposal, joint venture and strategic alliance; lead governance and management of the Bank’s corporate investments and alliances and exploit synergies in accordance to the Bank’s strategic priorities; raise market perception of the Bank through thought-leadership and advocacy on key strategic topics

We are currently seeking a high caliber professional to join our department as Senior Manager, Chief of Staff Office.

Principal responsibilities

Provide COS support to enable CEO and/or other C-suite members effective and efficient execution of management agenda, internal and external communications, and other issue resolution
Develop strategy papers and reports to articulate strategic plan, strategic analysis and business performance to support decision making, ensure bank-wide alignment and solicit approval
Mobilise and collaborate with businesses and functions to devise strategic initiatives, manage implementation, monitor performance and support issue resolution
Be trusted advisors to working partners and conduct credible challenge on all strategy, corporate development and COS issues, through daily working relationship and participation in various committees
Build and develop relationship with the Bank’s internal stakeholders including subsidiaries, associate companies and corporate investments; monitor performance and support directors and senior management on corporate governance
Lead fact-based analysis to develop relevant hypothesis for discussions and recommend strategic options for consideration by senior management in relation to bank strategy, corporate development and business performance improvement
Lead relationship with external parties including industry associations and mobilise collaboration and participation by the Bank’s relevant departments
Coach and mentor junior team members; Co-lead various department administrative and internal control responsibilities as per Group and Bank’s requirements

Requirements

University degree in any disciplines with good knowledge in Accounting, Finance, Economics, Business Administration or a related discipline; professional qualifications such as CPA, CB, CFA, CIIA, CIMA, FLMI and PMI an asset
Over ten years of financial services (e.g. personal banking, wholesale banking, private banking, insurance, asset management) and/ or strategy consulting experience; hands-on experience in CEO or COS Office an asset
Excellent written communication (documents and presentations), oral presentation and interpersonal skills; able to articulate conceptual ideas and strategic directives to a wide range of audience
Generalist problem-solving skills with strong conceptual, highly structured and analytical and quantitative capabilities to deal with high level of ambiguities
Project management skill with a track record in leading and mobilising cross-functional teams and managing multiple priorities
Committed, self-motivated and action-oriented personality with strong ownership and resourcefulness to drive results and performance; ability to build a trusted-advisor relationship with working partners and senior executives
Well-versed in MS Office including Excel and PowerPoint; experience in modelling an asset
Proficiency in written and spoken English, Cantonese and Mandarin
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

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