District Head, Relationship Management

Others (General Work, Labour etc.) • Full Time • Central And Western District, Hong Kong, HK • 21h ago

Commercial Banking – Business Banking

Hang Seng’s Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as District Head, Relationship Management, reporting to Head of Business Banking.

Principal responsibilities

Formulate, implement and manage tactical campaigns to support achievement of Business Banking’s plan on growth and customer experience
Drive a mindset and skill change among his/ her teams and to encourage cross-department / division / boarder collaboration
Lead, direct and supervise multiple sales teams to achieve the respective sales/ income targets and deliver excellent services to SME customers
Set expectations, share best practice and manage, monitor, coach and develop leaders to ensure that they maximize their performance, meet the required standards, and continuously develop their capabilities
Ensure all sales teams adhere to the internal and external policies of the Bank and regulators, albeit the highly competitive commercial market

Requirements

Significant banking experience with at least 3 years’ experience in serving SME segment, and minimum 3 years in management / supervisory role
Passes in the Insurance Intermediaries Qualifying Examinations and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance
Strong self-motivation and team leadership
Strong sales and customer orientation, with excellent communication, interpersonal and analytical skills
Strong sense of managing credit and financial crime risk
Proficiency in both English and Chinese, fluency in Putonghua an advantage
High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks.

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

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