Data Centre Operations Assistant

Executive / Personal Assistant / Customer Service • Full Time • Hong Kong, Hong Kong, HK • 2d ago

Duties: The appointee will report to the team lead and provide the support for Data Centre
Operations, including:

(a) Provide routine operation support and system monitoring of IT systems and services;
(b) Carry out system operation according to defined procedures and escalate problems where
required;
(c) Perform scheduled IT system maintenance and housekeeping jobs;
(d) Assist in site preparation work, management of IT assets and external suppliers and response
to the ad-hoc incidents;
(e) Perform other support duties as assigned by supervisors; and
(f) Normally around 9 hours shift from 8:30 am to 6:20 pm on weekdays, with standby shift in
irregular hours (including Saturday, Sunday and Public Holiday) by request.

Requirements:
(a) Form 7/ DSE graduate or above; computer-related qualification is an advantage;
(b) Experience in data centre operations/ help desk support is preferred;
(c) Good communication and interpersonal skills, willing to learn, responsible and can work
independently;
(d) On-the-job training will be provided.

Candidate with less experience or fresh graduates may also be considered.

Employment Terms: The remuneration package will be commensurate with qualifications and
experience. Appointment will be on a temporary contract with MPF benefits. Future employment
may be offered on renewable contracts subject to performance and staffing needs.

Application Review Date: 17 October 2025
Applications would be considered until the post is filled.

Application forms can be obtained from the HKEAA office on 13/F., Southorn Centre, 130 Hennessy Road, Wan Chai, Hong Kong or downloaded from the HKEAA website (http://www.hkeaa.edu.hk/tc/Career/temp.html). Completed application forms should be returned to the Manager – Human Resources at the above address or sent to [via CTgoodjobs Apply Now]. Due to the secrecy nature of HKEAA's job duties, applicants invited for interview may be required to make a declaration of any conflict of interests. Applicants not notified within 8 weeks from the application review date should consider their applications unsuccessful.

The HKEAA is an equal opportunities employer and welcomes applications from all qualified candidates. Information provided relating to employment will be kept confidential and used only for processing applications. For details, please refer to the Policy Statement on Equal Opportunities and the Personal Information Collection Statement on the HKEAA website (www.hkeaa.edu.hk).

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