Customer Services Officer - Operation & Property Handover (2-year Contract)

Executive / Personal Assistant / Customer Service • Contract / Project Based • Hong Kong, Hong Kong, HK • 4d ago

The Job

Perform defects checking for flat takeover and handover work of all newly built units;
Monitor all defect rectification works are conducted on time, and ensure the company’s interest is protected at all times;
Handle and follow up on customer enquiries and complaints, to ensure that all customers are well served promptly, courteously and professionally;
Work with the various team in planning and implementing the handover of the new developments;
Perform logistics, administrative and clerical support duties;
Assist in managing sales arrangement and operation;
Undertake any other duties assigned by the supervisor.

The Person

Diploma holder or above with a minimum of two years of relevant experience in property takeover, handover and customer service.
Experience in the handover of large-scale residential properties is a definite advantage.
Dedicated to work, good communication and interpersonal skills;
Good spoken and written English and Chinese (Cantonese and Mandarin);
Proficient PC skills in MS Office(Excel, Word, PowerPoint) and Chinese word processing;
5.5 days work per week and shift duty required;
Willing to work on irregular hours and weekends or public holidays as necessary.

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: https://careers.hkhs.com/ or send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466.

You are welcome to visit our website www.hkhs.com to learn more about us.

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under Personal Data (Privacy) Ordinance in our website.

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