Habitat for Humanity Hong Kong (Habitat Hong Kong) is seeking talented individuals for the roles of Officer, Programmes. You will play an integral role in implementing our domestic programmes in Hong Kong. Working collaboratively with the Marketing & Communications Team, Partnerships Team and Finance Team, you will be responsible for planning, implementing, and monitoring impactful local programmes, while ensuring our standards of excellence and effectively managing key relationships with beneficiaries, volunteers, NGO and other programme delivery partners.
The job holder will be focusing on the delivery of the Habitat for Humanity Hong Kong’s domestic programmes, i.e. Deep Cleaning Project - aims to enhance the living conditions and overall well-being of low-income elderly residents in public rental housing by offering cleaning, decluttering, and pest control services.
Key Responsibilities include
Programme Coordination and Implementation
- Support the programme delivery and execution, strategically aligned and impactful domestic programmes.
- Conduct home assessments with elderly residents to addressing their needs and concerns.
- Coordinate with households, social workers, vendors, and volunteers to ensure the smooth and efficient execution of the program on event days.
- Provide end-to-end support for assigned domestic programmes, including providing pre-, during and post-activity coordination and administrative tasks including all relevant beneficiary, NGO and construction partner preparation, liaising with and coordinating volunteers where necessary.
- Support project reporting and data gathering for impact measurement.
- Undertake and oversee the development and implementation of special projects or responsibilities as assigned.
Programme Design and Development
- Support and deliver project impact measurement (e.g. data collection) and project communications (e.g. beneficiary stories, resource platform development).
- Ensure key Habitat policies, practices, and standards of excellence are systematically embedded into programme design and delivery. These should include but are not limited to; quality control, risk management, safeguarding, and DEI design principles.
Communications and Awareness Raising
- Organise the educational workshops on regular basis to raise the awareness among the community.
- Work closely with our Marketing & Communications Team, and Partnerships Team through gathering and sharing content programmatic impact stories and content, to ensure the consistent delivery of engaging stories to encourage support from donors, volunteers, media, and strategic stakeholders.
Other
- Perform ad hoc tasks as required.
Note: The roles, whilst clearly defined, are part of a fast-moving and evolving organisation and as such, the related responsibilities may need to adapt as the team grows. Any changes will be discussed with the individual but should be recognised as part of the exciting, growth mindset environment within which Habitat Hong Kong operates.
Qualifications
- Higher Diploma / Associate Degree / Degree holder in any disciplines
- Minimum 2 years of experience in supporting project planning, administration support & executing programmes.
- Candidates who are passionate about working in the non-profit sector, with relevant experience from other sectors, are also welcome to apply.
Skills
- Demonstrated experience in project management.
- Demonstrate thoughtful and analytical approach in planning, organizing & executing projects and programmes, using your insights to inform mitigation actions and thinking creatively to pre-empt potential challenges.
- Able to prioritise and manage conflicting priorities.
- Demonstrated knowledge and experience of the community welfare service landscape in HK, programme development, impact measurement and proposal writing.
- Demonstrate high level of independence, well organised, detail-oriented & passionate about executing programmes with excellence.
- Excellent communicator with good interpersonal skills and comfortable working across and with multiple cultures.
Languages
- Fluent in Cantonese
- Good written and verbal communication skills in English
Digital Skills
- Proficiency in PC operations (MS based applications. English and Chinese word processing).
- Knowledge of database programmes such as Salesforce / Monday.com preferred.
- Able to early adopt and is interested in finding digital solutions to streamline operations.
Working Hours
- Whilst we have flexible working options, you will need to be available to work during the weekends as is required according to project needs.
Competencies, Values and Culture
We work with a set of competencies relevant to the various roles in the team and encourage a growth mindset from all staff. We expect all team members to demonstrate commitment to the Habitat values of courage, accountability, and humility. We respect and celebrate our differences and whilst we all need space to focus and think, we also seek team members who thrive in a collaborative, communicative and culturally diverse environment. We have built a culture of trust and open dialogue and welcome ideas and input from all staff, regardless of your position.
We are also committed to respect and safeguard the rights & dignities of all people, and protect our staff members, volunteers, partners, beneficiaries, partners, and community members (especially vulnerable adults and children) from bullying, sexual abuse & exploitation, and sexual harassment.
Salary & Benefits
- We conduct an annual benchmarking salary exercise to remain market aligned.
- We have a 5-day work week with part-time options for roles where operationally appropriate.
- Our flexible work schedule with remote working and co-working space options, reflects our culture of trust and accountability.
- We work with a pro bono insurance broker to find competitive dental, medical and life insurance.
- We provide a range of leave types above the statutory requirements, including but not limited to: Annual Leave, Study Leave and Personal Leave.
- In addition to the Hong Kong public holidays, we close the office for an extra day each year before or after Christmas and the Lunar New Year holidays and one day in June for all staff to focus on their wellbeing.
- As early signatories of the Equal Opportunities Commission Racial Diversity and Inclusion Charter, we are proud of the extremely positive feedback year-on-year from staff about our inclusive culture.
- Through our staff survey feedback, we are officially and proudly certified as a Great Place to Work.
How to apply
If our values resonate with you, if the role excites you and if you want to contribute to our vision of a world where everyone has a decent place to live, please send full CV with a cover letter, current & expected salary and availability to [via CTgoodjobs Apply Now].
We thank all applicants for taking the time to apply. Only shortlisted applicants will be invited to an interview. All personal data collected will be kept confidential and will be used for recruitment purposes only. We will retain the applications for a maximum period of twelve months and may refer suitable applicants to other vacancies within Habitat.
