Manager Data Analytics and CRM (AI/ Machine Learning on Risk)

Information Technology • Mong Kok, Hong Kong, HK • 7h ago

Principal Responsibilities:

Mine, analyze and model large structured and unstructured data and apply advanced statistical, predictive models and leading machine learning algorithms to explore strategic solutions and actionable recommendations in risk domains covering Fraud / Financial Crime / Anti-money Laundering.
Keen to take initiatives to translate business problems into analytics-led solutions with appropriate methodology, manage the business application effectively and evaluate the results rigorously.
Highly sensitive to state of business and anticipative of business problems and priorities.
Ensure timely and quality analytics deliverables to satisfy business needs effectively under the dynamic business environment.
Collaborate with different teams to ensure the successful implementation of analytic/machine learning solutions with well-defined performance measurement.
Sharing knowledge and good practice, working collaboratively with different parties to create a productive, diverse and supportive working environment.
Adhere to HSBC policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities.

Requirements:

University degree in in Statistics, Mathematics, Computer Science, Information Systems or other related discipline.
Minimum 6 years' banking experience in analytics, modelling and machine learning/AI.
Extensive experience and skill in mining massive volume of data for quick insight discovery.
In depth knowledge and experience with machine learning/AI techniques and algorithms.
Experience in Python, SQL/BigQuery, Tableau/QlikSense on environments such as Google Cloud Platform (GCP) is a must, previous experience or knowledge in risk domains is a plus.
Ability to communicate with impact, with the capacity to ensure complex information is articulated in a meaningful way to a wide and varied audience.
Effective communication, interpersonal, organizational, problem solving, presentation skill and strong business acumen.
Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery.

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

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