Waterfall Sports and Wellness Olympic Club, Island East Club, TST Club are the largest comprehensive sports clubs in Hong Kong. We are now looking for:

Key Responsibilities:

Member Relations: Provide high-touch customer service, handling member inquiries and resolving complaints with professionalism and care.
Daily Operations: Conduct regular facility checks to ensure safety, cleanliness, and premium presentation.
Administration: Assist management with daily front-of-house operations and administrative duties.

Requirements:

At least 1 year of customer service, front-of-house, or club operation experience (3+ years required for Senior Member Support Officer)
Strong communication and customer service skills, self-motivated and proactive, with strong interpersonal skills and an eye for detail.
Good command of spoken and written Cantonese, English and Mandarin
Willingness to work shift duties, including weekends and public holidays

What We offer:

Competitive salaries
8 day-off per month
A monthly bonus based on performance
Attractive employee benefits

The interested parties please send your full resume with your expected salary to [via CTgoodjobs Apply Now]

All personal data collected will be used for recruitment purposes only.

Waterfall Sports & Welllness

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