5-day work
Paid Birthday Leave
Hotel in the Accor Group, an International Chain

Elevate Two Icons. Define the Digital Journey.

Are you a data-driven storyteller with a passion for hospitality? We are seeking a Cluster Digital Marketing Manager to lead the digital transformation for two of Wanchai’s most prestigious addresses. From the high-energy, mid-scale excellence of Novotel Century Hong Kong to the curated, minimalist luxury of AKI Hotel Hong Kong - MGallery Collection, you will be the architect of our online presence and the engine of our digital revenue.

The Role: Strategic Impact

As a key strategic partner to the Sales & Marketing leadership, you will not just manage channels—you will optimize the entire guest acquisition funnel. You will bridge the gap between creative content and performance analytics, ensuring our brands remain at the forefront of the digital landscape.

Key Responsibilities:

Strategic Campaign Leadership: Lead the planning and execution of SEO/SEM, website optimization, email marketing, and display advertising across both properties.

Performance Analytics: Transform data into actionable insights. Measure ROI and KPIs, providing the DOSM with clear reporting on campaign effectiveness.

Brand Stewardship & Social Media: Design and maintain a sophisticated social media presence, ensuring the distinct "personalities" of both Novotel and MGallery are amplified through high-quality content.

Ecosystem Management: Oversee relationships with digital agencies and third-party vendors to ensure maximum delivery on investment.

Innovation & Optimization: Stay ahead of the curve. You will provide ongoing recommendations for platform enhancements and explore emerging digital opportunities, including the integration of AI tools.

Who You Are:

An Expert Marketer: You hold a Degree in Communications, Marketing, or E-commerce and bring at least 5 years of experience in digital marketing (Hospitality experience is highly preferred).

A Proven Performer: You have a track record of driving website traffic and building engaged digital communities.

Technically Proficient: You possess deep knowledge of digital analytics and media tracking tools.

Creatively Tech-Savvy: You have a creative mindset with an eye for photography and video production. Mastery of AI tools for marketing efficiency is a distinct advantage.

Why Join Us?

At Accor, we offer more than just a job. We offer a "Culture of Care." You will work in an environment that values professional growth, sustainability, and the unique contribution of every team member.

Applications, including a detailed curriculum vitae, current salary expectation, and notice period/availability, should be forwarded to [via CTgoodjobs Apply Now].

Hospitality is a Work of Heart
待客之道，匠心之致

We are a worldwide leader in Hotels, Tourism, and Services.
https://www.novotelhongkongcentury.com/

All information collected will be kept strictly confidential and is for recruitment purposes only.

Novotel Century Hong Kong

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