Company Description Bitword Ltd is dedicated to building a world-class cryptocurrency futures and derivatives trading ecosystem for users worldwide. The company focuses on providing a professional, secure, and highly efficient contract trading experience, supporting both institutional and individual participants in the digital asset market. Bitword leverages advanced technology and robust infrastructure to maintain reliability, performance, and strong risk controls. Team members collaborate in a fast-paced environment that values innovation, operational excellence, and continuous improvement in trading services.
Role Description The Site Reliability Engineer role at Bitword Ltd is a full-time, on-site position based in Hong Kong. The role involves designing, implementing, and maintaining reliable, scalable, and secure infrastructure to support high-volume cryptocurrency futures and derivatives trading platforms. Day-to-day responsibilities include monitoring system performance and availability, responding to incidents, performing root cause analysis, and driving improvements to reliability and latency. The engineer will collaborate closely with software development and operations teams to automate deployments, optimize system configurations, and enhance observability through metrics, logging, and alerting. Additional tasks include capacity planning, implementing best practices for resilience and disaster recovery, and contributing to operational runbooks and documentation.
Qualifications

Strong skills in Site Reliability Engineering, with experience designing and operating highly available, mission-critical systems.
Proficiency in Troubleshooting and incident response, including root cause analysis and implementation of long-term corrective actions.
Experience in Software Development (e.g., Go, Python, Java or similar) for tooling, automation, and integration with infrastructure and operations.
Background in System Administration for Linux-based environments, including configuration, monitoring, and performance tuning.
Knowledge of Infrastructure management, such as cloud platforms, container orchestration (e.g., Kubernetes), networking, and security best practices.
Familiarity with observability tools (metrics, logs, traces) and CI/CD pipelines to improve deployment reliability and speed.
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
Experience in financial services or cryptocurrency trading platforms is an advantage.
Ability to work collaboratively in cross-functional teams, communicate clearly, and operate in a high-pressure, low-latency trading environment.

Bitword Ltd jobs

Site Reliability Engineer

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