About the Role

We are looking for a hands-on HR professional to own a core area of People Operations and turn repetitive HR work into reliable, scalable workflows.

You should have strong practical experience in at least one of the following areas: Talent Acquisition, Employee Lifecycle / HR Shared Services, or Hong Kong Compensation, Benefits and Payroll. Experience across two or more areas is highly valued.

Alongside your HR responsibilities, you will identify opportunities to use AI agents and automation across the People function. You will work with HR colleagues, IT and external partners to take ideas from process mapping through testing, launch and ongoing improvement.

What You Will Do

--Own a Core HR Specialism

Depending on your experience, you will take primary ownership of one or more of these areas:

Talent Acquisition: Manage the recruitment process from hiring intake and sourcing through interviews, offers and onboarding handover. Improve hiring workflows, candidate experience and recruitment reporting.
Employee Lifecycle / Shared Services: Manage processes such as onboarding, employee changes, contracts, HR records, employee enquiries and offboarding. Maintain clear policies, service procedures and accurate HR data.
C&B and Payroll: Independently manage end-to-end Hong Kong payroll and benefits operations, including payroll inputs and reconciliation, MPF administration, employer tax reporting and applicable IR56 forms. Support compensation reviews, employee enquiries and vendor coordination.

--Build Better HR Workflows

Map existing HR processes and identify repetitive tasks, handoffs, delays and sources of error.
Prioritise opportunities for AI agents and automation based on business value, feasibility and operational risk.
Design practical solutions for use cases such as recruitment coordination, employee policy enquiries, document preparation, HR case routing, payroll input validation and exception detection.
Translate HR rules and real-world exceptions into clear requirements for IT teams, system owners or external vendors.
Test solutions using representative cases, including exceptions, and define when work should be escalated to an HR specialist.
Maintain appropriate human review for sensitive decisions, employee data changes and payroll outputs.
Track results such as time saved, accuracy, adoption, service quality and employee experience; improve workflows based on what the data shows.
Create documentation and help HR colleagues adopt new ways of working.

--What We Are Looking For

Solid hands-on HR experience in Hong Kong, with the ability to independently own at least one of the three specialisms above.
Strong process thinking: you can explain how an HR workflow works in practice, including its rules, stakeholders and exceptions.
Experience improving HR processes through systems, automation or AI tools. We welcome candidates who can show a practical project they have designed, tested or implemented.
Confidence working with HR data, spreadsheets and common HR systems.
Ability to work effectively with HR, Finance, IT and external partners.
Sound judgement when handling confidential employee information and checking AI-generated work.
Strong communication skills in English and Chinese.

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People Operations & Automation Specialist

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