Roles & Responsibilities:

Define and manage the product roadmap for CRM, resident platform, and internal workflow tools.
Lead integration planning and delivery for APIs connecting CRM with accounting/finance systems, leasing systems, and property management systems
Own product backlog prioritization, sprint planning support, testing coordination, and release readiness with technology partners
Manage external vendors, app developers, UX/UI designers, and system integrators to ensure timely and quality delivery
Oversee resident app features such as onboarding, announcements, event/community functions, chat or messaging, service requests, notices, surveys, and engagement tools
Drive improvements in user experience, adoption, retention, and resident satisfaction through data-driven iteration
Establish reporting and dashboard requirements to support management visibility on leasing, occupancy, resident engagement, and operational performance
Ensure data governance, access control, system reliability, and proper documentation across all digital tools and integrations
Support change management, internal training, and adoption across business units

Requirements:

More than 5 years of experience in digital product management, product ownership, CRM systems, data analytics and systems implementation
Degree in Business, Information Systems, Computer Science, Digital Product, Engineering, or related discipline
Experience managing API-based integrations and working with external software vendors or development teams
Experience with residential, hospitality, co-living, serviced apartment, or property-related operations is highly preferred
Excellent interpersonal and communication skills with attentive, confident and professional personality
Solid organizational skills, superior attention to detail and strong multitasking abilities which enable the completion and juggling of many tasks and responsibilities in a fast-paced environment
Ability to think outside the box and find effective solutions
Adept at investigating problems and fixing them in the most efficient way possible
Knowledgeable in Power BI or equivalent, SQL, relational databases, plus one or more programming languages. Any prior experience with Microsoft ERP an advantage
Innovative, self-motivated and passionate individual with strong analytical and problem-solving skills
Experience in client-side project management for residential or hospitality assets
Exposure to co-living, serviced apartments, or rental residential repositioning
Commercial mindset with sensitivity to tenant experience, brand standards, and operational readiness
Hands-on, organized, detail-oriented, and able to work under pressure and tight deadlines

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員工福利 Benefits

五天工作 5-Day Work
彈性上班時間 Flexible Working Hours
醫療津貼 Medical Insurance
牙科保險/福利 Dental Insurance
年終雙糧 Double Pay
進修津貼 Education Allowance
銀行假期 Bank Holiday
晉升機會 Promotion
在職培訓 On-the-job training
有薪婚假 Marriage Leave
生日假期 Birthday Leave
年終花紅 Year end bonus
生日禮物 Birthday Gift
侍產假 Paternity Leave

行業 Industry

地產 / 物業管理 Real Estate / Property Management

工作種類 Job Category

資訊科技 (數據庫管理員) IT (DBA)
資訊科技 (產品管理 / 業務分析員) IT (Product Management / Business Analyst)
資訊科技 (系統工程師 / 網絡工程師) IT (System Engineer / Network Engineer)
資訊科技 (系統管理員) IT (System Administrator)
資訊科技 (資訊科技管理) IT (IT Management)

工作地點 Location

上環 Sheung Wan

經驗要求 Experience

5-10 年 / years

學歷要求 Education

中五 / 香港中學會考 F.5 / HKCEE

H Properties Ltd jobs

Systems Data Architect

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