G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D.

The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments?

Responsibilities:

Be responsible for banknote processing systems’ installation
Provide service maintenance and after sales services for banknote processing systems
Handle inquires and complaints from customers
Provide support on new product launch, demo and product presentation
Be responsible for service documentations (service report and spare parts transaction)
Spare parts inventory management and control
Manage and implement preventive and corrective maintenance program to ensure the banknote processing systems in customer sites are in good condition.
Conduct fault analysis and formulate maintenance and improvement plan
Compile management report and purpose recommendations for service enhancement
Audit and facilitate the implementation of service support to compile with safety requirement
Perform any ad hoc projects as required from time to time; and undertake functions and responsibilities of the company as reasonably assigned by the management.

Job Requirements:

Degree or Diploma holder in Mechanical /Electronic Engineering /Electrical Engineering or equivalent
Fresh graduates are welcome to apply, suitable candidates may be considered as Assistant Customer Service Engineer
Aggressive, self-motivated and able to work independently
Good communication skill, coordination and time management skill
Fluent in speaking and writing English and Chinese
Good Computer knowledge and literacy

Giesecke+Devrient jobs

Customer Service Engineer

Never Miss a New Opportunity