Are you passionate about ensuring seamless building operations through expert engineering support and customer-focused service? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Service Engineer, you will be providing technical service expertise in fluid mechanics, HVAC systems, and automation control to support Grundfos customers across the Greater Hong Kong region. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What You Will Be Doing

As a key part of the Commercial Service Operations team, you'll create impact by Delivering reliable, high-quality engineering service solutions that optimize customer installations and strengthen long-term partnerships..

Your main responsibilities include:

Provide on-site technical service, troubleshooting, and commissioning support for pump systems, HVAC installations, and automation controls
Identify operational and process risks, propose effective solutions, and drive continuous improvement in service delivery
Coordinate closely with cross-functional teams to resolve technical and operational issues efficiently
Initiate and support projects and activities that enhance service quality and customer engagement across the Hong Kong office
Manage administrative and facility-related tasks to ensure smooth day-to-day office operations

What Makes You a Great Fit

Above all, you are a hands-on mechanical engineering professional with strong knowledge of fluid mechanics and automation control, combined with excellent customer orientation, persistence, and collaborative teamwork skills. We would also imagine that you have:

Degree in mechanical or electromechanical engineering with knowledge of fluid mechanics and automation control
5+ years of relevant engineering experience, including 2-3 years in HVAC systems
Proficiency in both written and spoken English and Chinese (Cantonese and Mandarin)
Self-motivated with a strong sense of responsibility and the ability to work independently

It is a plus if you also:

Experience with pump systems or water technology applications

Why you will love working here

We care! Day to day, you can look forward to:

A working environment built around your needs, with flexible hours, home working opportunities and parental support.
Annual bonuses, health insurance and a strong focus on well-being activities.
Three days' additional paid leave for volunteering in your community.
Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.

We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.

Are you ready to unlock possibilities at Grundfos? Apply today!

To get to know us better, follow us on LinkedIn or visit grundfos.com

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Service Engineer

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