Product Director, Localisation & AI Evals

OKX • Full Time • Hong Kong Island, Hong Kong, China • 1d ago

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

OKX continues to invest heavily in localisation across European markets. There are two real bottlenecks: translation quality and scale are hard to achieve at the same time, and the problem is rarely "is the translation accurate" — it is "can users understand it, and can they get through the flow".

You will own two things: rebuilding the translation and quality-evaluation pipeline around large language models, and building an AI-assisted localisation monitoring and remediation system. You will be accountable for the business outcomes of localisation.

This role does not require a linguistics or translation background, multilingual ability, or algorithm engineering skills. We are looking for someone who can make the whole organisation share responsibility for localisation quality.

What You’ll Be Doing

AI translation

Have LLMs carry translation and quality evaluation at scale, so human effort concentrates on setting the standards and making the final calls
Keep translation quality stable while coverage expands substantially, so cost no longer grows linearly with languages, content and releases

Monitoring and remediation

Ensure localisation issues are caught before release, monitored after release, and genuinely verified once fixed
Ensure conversion on key user journeys is not damaged by language issues
Drive a sustained reduction in severe production issues and in issues that recur

Shared objectives

Make localisation quality a responsibility shared by product, design, engineering, content and compliance — not something the language team carries alone
Turn every issue found into a preventive capability in the system

What We Look For In You

Strong cross-functional influence — a track record of getting other teams to accept constraints or change their process without direct reporting authority. This is the single most important capability for this role
Accountability for business outcomes — you have been measured on business metrics rather than delivery volume
Sound judgement on AI / LLM products — no algorithms background required, but you can tell what should be handed to a model and what must stay with a human
Experience building quality systems or release gates
International product experience — serving users across multiple languages and regions

Nice to Haves

QA or test-infrastructure background
Building a team and its processes from scratch
Hands-on experience shipping LLM applications
Finance, payments or another highly regulated industry

Perks & Benefits

Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!

#LI-WWW

#LI-ONSITE

Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

OKX

Apply This Job

Share This Job

Similar Jobs

Python Developer | Banking

Capco • Full Time • Hong Kong Island, Hong Kong, China • 2d ago

Information Technology Python Digital Banking Full Time

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical s...

2d ago

Apply

Duty Engineer

JLL • Full Time • Hong Kong Island, Hong Kong, China • 2d ago

Information Technology Full Time Building / Construction Engineering

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiri...

2d ago

Apply

Sr. Support Manager, FundOps IT

CLSA • Full Time • Hong Kong Island, Hong Kong, China • 3d ago

Information Technology Investment Full Time Management

Position Description As part of the FundOps team (for Middle/Back office Technology Operations, you will work very closely with business users, various other teams for day to day delivery and operations. In this role, yo...

3d ago

Apply

AI Engineer | Financial Services

Capco • Full Time • Hong Kong Island, Hong Kong, China • 2w ago

Information Technology Full Time

Capco Capco is a leading global technology and management consultancy that excels in driving digital transformation within the financial services and insurance sectors. With an unwavering commitment to delivering practic...

2w ago

Apply

Infrastructure Engineer

DXC Technology • Full Time • Hong Kong Island, Hong Kong, China • 2w ago

Information Technology Full Time

Job Description: Essential Job Functions: • Provide basic technical support in infrastructure services, assisting with routine tasks. • Participate in infrastructure projects and tasks to gain hands-on experience and kno...

2w ago

Apply

Trade Support Engineer

DV Trading • Full Time • Hong Kong Island, Hong Kong, China • 2w ago

Information Technology Full Time

About Us: Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large b...

2w ago

Apply

AI Product Analyst | Bank

Capco • Full Time • Hong Kong Island, Hong Kong, China • 3w ago

Information Technology Full Time

3w ago

Apply

Principal Rust Development Engineer

Bybit • Full Time • Hong Kong Island, Hong Kong, China • 3w ago

Information Technology Full Time

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class...

3w ago

Apply

Deputy Head of Information Security, IT

CLSA • Full Time • Hong Kong Island, Hong Kong, China • 3w ago

Information Technology Full Time

Position Description The Deputy Head of Information Security will be based in Hong Kong and report directly to the Head of Information Security. The role is responsible for leading and managing cybersecurity and data sec...

3w ago

Apply

Datacentre Operations Engineer

Options Technology • Full Time • Hong Kong Island, Hong Kong, China • 3w ago

Information Technology Full Time

Datacentre Operations Engineer Location: Hong Kong Salary: Competitive Join the Options Datacentre Operations Team! Working for Options Developing and engaging our people is a strategic priority for our business. We are...

3w ago

Apply