Senior Data Scientist, Customer Analytics and ML (80k)

Michael Page • Full Time • Central And Western District, Hong Kong, HK • 2d ago

As a Data Scientist in the insurance industry, you will leverage your analytical expertise to develop data-driven solutions that support business strategies. This role involves working with large datasets to identify trends, generate insights, and provide actionable recommendations.

Client Details

The employer is a well-established organization within the insurance industry, known for its strong market presence and innovative approach. Operating as a large organization, they are committed to delivering high-quality services and fostering a results-oriented environment.

Description

Build and deploy customer churn, propensity, and risk-scoring models using advanced ML techniques (e.g. Gradient Boosting, Survival Models).
Engineer features from customer behavioural, transactional, policy, and agent/intermediary data.
Develop scalable data pipelines and ML solutions using Python, SQL, Databricks, and cloud platforms.
Productionise models through scheduling, orchestration, automation, and CI/CD integration.
Design model monitoring frameworks, including drift detection, model performance tracking, and business dashboards.
Apply explainable AI techniques to identify and communicate key drivers of customer behaviour and churn.

Profile

Proven 5+ years of experience building and deploying classification and risk-scoring models.
Strong feature engineering skills across large customer and transactional datasets.
Proficiency in Python, SQL, Databricks, and cloud-based deployment environments.
Hands-on experience with MLOps, workflow orchestration, and CI/CD pipelines.
Experience building model monitoring and performance dashboards (Power BI or similar).
Knowledge of model explainability techniques (e.g. SHAP, feature importance).
Insurance or financial services experience preferred.

Job Offer

Competitive monthly salary
Exciting opportunity to work on customer analytic and AI projects
Be part of a large organization in the insurance industry with access to diverse datasets.
Collaborative work environment that encourages innovation.
Opportunities to apply cutting-edge data science techniques to real-world challenges.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Samantha Yiu at +852 2530 6107

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