Regional Trainer, Travel Retail (1-Year Contract)

Coty Int Hong Kong Limited • Contract / Project Based • Hong Kong, Hong Kong, HK • 1w ago

Plan and conduct onboarding sessions for new BAs
Knowledge of beauty trends
People managing skills

REGIONAL TRAINER, TRAVEL RETAIL (1-YEAR CONTRACT)

THE ROLE
OPTIMIZE, ENABLE, INNOVATE!

RESPONSIBILITIES
As a key member of the Travel Retail Asia Pacific team, the Regional Trainer will be in-charge of providing innovation, sales and service training to Coty’s Brand Ambassadors and generic staff for Travel Retail Asia Pacific region.

You will also drive and manage consumer events primarily in the Greater China region and/or where needed. You build strong relationships with both the office and field teams and be the bridge to execute Brand(s) and markets retail strategies to coach BA behaviors in exhibiting best-in-class retail experience and building solid BA productivity.

As the face of BA expertise, you will play a critical role in co-creating a strong selling foundation for each BA and in return for BA to bring forth a memorable customer experience for each consumer at the point of sales. This position will be 75% in-store and 25% in office administration with work traveling opportunities.

If you are a beauty fanatic with a strong field culture who is passionate about fragrance, makeup and skincare, we would like to speak with you!

YOUR MAIN FOCUS:

Retail Education Responsibilities:

Be the mentor of the BAs and lead by example in refinement of service excellence and selling expertise at point of sales.
Lead communication with Commercial and Education for a collaborative relationship in achieving sales excellence.
Plan, coordinate and communicate with operators for all BA training arrangement.
Manage all logistics around training sessions directly with the operators.
In collaboration with Education, support the customization and preparation of coaching and productivity trackers for BAs.
Plan and conduct onboarding sessions for new BAs.
Conduct by focus seasonal training sessions for BA/Generic Staffs of operators.
Assist in coordinating and participating at the Annual Brand Ambassadors Seminar for COTY Travel Retail Asia Pacific.
Align and Plan scheduled 1:1 BA coaching by focus by a period with Education with follow-ups sessions to ensure consistency of service delivery, grooming, and achievement of sales goals.
Track results and provide report/feedback to Commercial and Education team for goals alignment, by door by BA productivity and progress.
Provide input to the Commercial and Education team regarding reward and incentive plans for BAs and support BAs motivation programs.

Promotions and Event Responsibilities:

Collaborate with Commercial and Education in planning, executing and fronting consumer workshops and events.
In collaboration with Education, support the preparation of the BAs and promoters to support the events/workshops to achieve sales targets.
Proactiveness in providing feedback to improve the consumer journey and outpost set up.

Operation Responsibilities:

Monthly analysis of individual BA productivity and feedback to Commercial team. Accountable in supporting and developing BA’s overall performance and productivity.
Annual assessment and Review of BA ‘s in conjunction with Commercial feedback.
Assist in Promotional set up and review performance weekly vs target.
Assist in Launch file submissions and photo collation to Commercial
Feedback on Visual updates and changes required to the commercial team.

YOU ARE A COTY FIT

As a Regional Trainer, you thrive in a fast-paced and diverse environment. If you are positive, proactive and productive you will make you a great addition to the team. You love for working in a fast-paced environment, focused on building strong relationships and driven by your ability to deliver outstanding results. Additionally, you will also have:

Qualifications and experience

Excellent communication and relationship building skills
People managing skills
Passion for Fragrance, Makeup or Skincare
Passion for self and people development
Fast-paced and collaborative working style
Creativity in your ways of working
Prior experience in beauty selling methodology with proven sales achievements
Knowledge of beauty trends

If you’re ready to support and shape the future of beauty, we want you on our team!

WHAT WE OFFER

This is a unique role with a genuine opportunity to make an impact. You’ll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.

Coty’s global omni-working policy provides the option to work up to 50% of your month remotely. We believe that a more flexible philosophy of remote working will give everyone the freedom to choose what works for their individual circumstances and empower them to always perform at their best.

ABOUT US

Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you’re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we’d love to hear from you.

Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.

Similar Jobs

Part Time Sales Advisor - Temporary (Harbour City)

COS • Contract / Project Based • Hong Kong, Hong Kong, HK • 5d ago

Retail / Sales Professional Part Time Contract / Project Based

Quarterly incentive bonus Customer-focused: You enjoy engaging with people Adaptable and flexible: Comfortable navigating COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting d...

5d ago

Apply

Temporary Sales Associate

Retail / Sales Professional • Contract / Project Based • Hong Kong, Hong Kong, HK • 1m ago

Retail / Sales Professional Contract / Project Based Full Time

Assist teammates in functional areas as required Strong English proficiency Ability to work in a fast-paced environment Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Dire...

1m ago

Apply

Brand Executive - Regional

AS Watson Retail (HK) Limited • Full Time • Hong Kong, Hong Kong, HK • 1d ago

Retail / Sales Professional Full Time

Sourcing & managing brands across Asia Regional Exposure Focus on personal care and hair care brands Come and join a Winning Team Be remarkable. Be yourself. Why Should You Join Us? At ASW, we believe in our people,...

1d ago

Apply

(港珠澳橋 HZMB) 兼職銷售助理 Part-time Sales Associate

The Nuance Group (HK) Limited • Part Time • Chek Lap Kok, Hong Kong, HK • HK$ 70 - HK$ 80 / hour • 1d ago

Retail / Sales Professional Part Time

免稅店可即時上班者優先彈性工作時間職責：負責日常店舖運作及銷售工作提供良好的客戶服務保持店鋪整潔工作時間為08:00-23:00，8小時工作入職要求：有銷售 / 收銀經驗優先以客為本、真誠對待客人良好的人際溝通技巧、具團體合...

1d ago

Apply

Shift Supervisor

The Nuance Group (HK) Limited • Full Time • Jordan, Hong Kong, HK • 1d ago

Retail / Sales Professional Full Time

Travel Experience Company MNC culture Multi-category store operation Major Responsibilities: Responsible for managing the store and its shift team, and ensure that the store provides the highest level of customer service...

1d ago

Apply

Retail Shop Sales / Senior Sales Associates 全職/兼職售貨員/專業內衣顧問 (Full-time / Part-time)

Plush Wings Limited • Part Time • Hong Kong, Hong Kong, HK • HK$ 20,000 - HK$ 30,000 / month • 1d ago

Retail / Sales Professional Part Time Full Time

Job Highlights 優厚銷售佣金、良好晉升機會、穩定工作環境、住院保險、跨區交通津貼年假10天起、每月8天例假、• 生日假、婚假、恩恤假勤工獎金、車資及加班津貼、• 另加花紅/雙糧 _____________________________________________ 招...

1d ago

Apply

全港招聘✨!! 全職O2O店鋪助理(平均月薪$15,500 - $16,500✨)

Hong Kong Technology Venture Company Limited • Full Time • Central and Western District, Hong Kong, HK • HK$ 15,500 - HK$ 16,500 / month • 1d ago

Retail / Sales Professional Full Time

負責日常店舖運作(如協助客戶提件、銷售貨品、貨品整理及陳列、店舖清潔等) 介紹及推廣網購服務，提供優質客戶服務，達致公司銷售指標歡迎應屆畢業生工作地點: 港九新界職責: - 負責日常店舖運作(如協助客戶提件、銷售貨品、貨品整理...

1d ago

Apply

助理專員 (零售規劃及租務) / Associate Officer (Retail Leasing)

Eslite Spectrum Hong Kong Limited • Full Time • Hong Kong, Hong Kong, HK • 1d ago

Retail / Sales Professional Full Time

工作職責處理日常租務查詢，與租客接洽、約見與內部和外部各方溝通及協調，處理所有租務事宜留意市場變化，主動接觸潛在租客，吸入更多租客進駐市場/品牌開發調研、商品行銷規劃與安排營業行政管理：報表及基礎營運分析及合約管理...

1d ago

Apply

Nike 高級店務員 Senior Sales Associate

太古資源有限公司 • Full Time • Hong Kong, Hong Kong, HK • HK$ 17,000 - HK$ 19,999 / month • 1d ago

Retail / Sales Professional Full Time

工作地點: 九龍/港島區分店優先享有17天公眾假期、年假12-18日、有薪生日假等新人獎金: $3,000 ; 酌情性第13個月薪金 ; 優厚佣金期待您加入我們的團隊! 有意者請WhatsApp至6370-6996 Apply Now *請註明申請Nike全職高級店務員職位工...

1d ago

Apply

Senior Sales / Retail Shop Sales Associates 全職/兼職售貨員/專業內衣顧問 (Full-time / Part-time)

莎娜美 SATAMI • Part Time • Tsim Sha Tsui, Hong Kong, HK • HK$ 20,000 - HK$ 30,000 / month • 1d ago

Retail / Sales Professional Part Time Full Time

年假10天起、每月8天例假、生日假、婚假、恩恤假優厚銷售佣金、良好晉升機會、穩定工作環境、住院保險、跨區交通津貼勤工獎金、車資及加班津貼、另加花紅/雙糧 _____________________________________________ 招聘多名全職 / 兼...

1d ago

Apply