Group Digital Business Analyst (AI-Enabled Operation Solutions)

Information Technology • Full Time • Chek Lap Kok, Hong Kong, HK • 3d ago

The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.

Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, freighter conversions, technical training and AOG support.

Position Description

Group Digital Business Analyst will be a part of the Group Digital team to lead the analysis and realization of business needs for the company’s latest digital products and solutions. They will work closely with the Digital Product Owner, Scrum Master, business subject matter experts across the entities and the Digital Delivery team to ensure smooth digital product delivery, and lead the evaluation and adoption of the latest technologies in the Group’s digital transformation journey.

What You'll Do

Own the user requirement collection and documentation, and drive the process of development, realization and implementation of respective digital functions.
Adopt Agile methodology working with Product Owner, business analyst(s), business SMEs, designers, internal teams and vendors to ensure smooth delivery of the digital product.
Drive the adoption of technologies e.g. Machine Learning and AI, and work closely with internal and external technology experts to ensure the implementation of technologies matches functional requirements and business needs.
Lead, liaise and negotiate with end users to reach a consensus on the requirements, delivery schedule and resource commitment.
Develop user process mapping, user cases and other functional specifications.
Prepare and document business functional/non-functional requirements.
Develop in-depth understanding of business process, platform and technology capabilities, and technical requirements within the business.
Prepare and perform User Acceptance Testing on platform functionalities, identify and report defects, and follow up with the team on resolution.
Support the reporting, communication and promotion of digital product and new technologies with senior management and Group wide audience.

What You'll Need

1. Technical and other Relevant Experience

At least 3 years of hands-on experience in IT business analysis, project management or relevant fields. Experience in digital product related operations, project / technology management duties, Change Management and new technology adoption an advantage.
Hands-on experience in functional/non-functional requirements consolidation. Experience in writing user stories and testing plans.
Familiar with system development life cycle, change management, project management activities, Agile methodology and feature-driven development.
A dynamic, adaptive and quick learner with a successful track record in working on cross-functional and cross-team projects. Strong interpersonal, communication, analytical and creative problem-solving skills. Eager to propose fresh ideas and able to deliver a pragmatic and solution-driven approach.
Experience in UX/UI design (business processes/solution design) will be a plus.

2. Qualifications and other Relevant Knowledge

University degree holder.
Able to work in a fast-paced environment with tight deadlines.
Proficient written and spoken communication skills in English and Chinese (Cantonese and Putonghua) with the ability to present ideas in a professional and organized manner.
Able to travel occasionally based on business needs.

HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.

Build your career with us and be part of something bigger at HAECO!

Reference ID: 1079

Candidates not contacted 4-6 weeks after submission of applications and/or interviews may consider their application unsuccessful.

All information provided by candidates will be treated in strict confidence and will be used for employment purpose only.

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