- Hands-on CRM campaign execution across digital and offline channels
- Exposure to loyalty programmes and cross-team marketing projects
- Opportunity to work with data, design, and performance analytics
Space to make a transformative impact, career and life.
At Chinachem, we create space for every kind of brilliant, and define ourselves by our purpose and impact. Our people are the pulse of the business, and it’s our entrepreneurial, vibrant culture that’s at the heart of our success. We offer a workplace where talent is empowered to have positive impact.
Originate world-class, world-changing work and experiences that enhance regeneration, resilience and recognition. Share in the successes and rewards that we’ll build as a team.
How you will make an impact:
The role supports the development of Chinachem Group’s CRM programme, working closely with the Assistant CRM Manager and Senior CRM Manager on routine communications management and end to end execution of marketing programmes.
- Assist in the planning and implementation of member acquisition, engagement, communication, and promotional activities across online and offline channels.
- Support marketing campaign execution by coordinating with internal business units and external agencies.
- Provide data entry and content management support for the CRM backend systems and CMS across the mobile app, website, and other assigned channels.
- Collaborate with the design team and external agencies to develop effective and visually appealing POSM materials, including posters, banners, tent cards, foamboards, standees, and digital screens.
- Support programme performance analysis and prepare campaign KPI reports.
- Handle basic graphic design tasks for promotional campaigns and recruitment events.
- Assist in monitoring marketing expenses and ensure spending is aligned with the assigned budget.
- Provide administrative, housekeeping, and ad hoc support to the CRM Marketing team and special projects as assigned.
What we are looking for:
- Bachelor's degree holder in Business Administration, Communication, Marketing, e-Commerce or related disciplines
- Minimum of 4 year-experience in CRM, loyalty marketing or marketing communication
- Experience in loyalty programme or leasing marketing with backend system background is highly preferred
- Candidates from both in-house and agency are welcome
- Proactive, detail-minded and creative with can-do-attitude
- Strong coordination, communication and interpersonal skills to work across different stakeholders
- Able to work in a fast-paced environment and meet tight timeline
- Proficient in both English and Chinese
- Good command of computer skill in MS Excel and PowerPoint
- candidate with less experience will be considered as Officer - CRM (Loyalty Marketing)
At Chinachem, we share a singular vision: “Places with Heart.” This binds us together in enriching the lives of People, driving Prosperity and protecting our Planet in order to deliver lasting commercial, social and environmental benefits. We encourage all of us to do good and engage with our communities through our CCG Hearts Loyalty Programme. Yet, while united in purpose, we deeply respect individual differences and champion diversity and inclusion throughout our organisation. In the year 2022/23, over 42% of our management positions are held by women. As an equal opportunity employer and a proud signatory of “The Racial Diversity & Inclusion Charter for Employers,” we warmly welcome applicants from all backgrounds to join the Chinachem family.
We offer a comprehensive package that mirrors our genuine appreciation for the contributions you’re set to make. Should our collective purpose align with your personal and professional aspirations, we invite you to be a part of our transformative journey. Forward your full resume, highlighting both current and expected remuneration and your earliest availability, to our Human Resources Manager at Chinachem Group, 35-38 Floor, Tower 2, Nina Tower, 8 Yeung Uk Road, Tsuen Wan, N.T. For those preferring a streamlined approach, the Apply Now option is just a click away.
We give every application the attention it deserves. However, if you haven't received a response within 8 weeks, please understand that we might be looking for a different fit at this time.
This Personal Information Collection Statement applies to the collection, use and handling of personal data by the employing company within Chinachem Group (the “Company”) pursuant to the Personal Data (Privacy) Ordinance (Cap. 486). “Chinachem Group” refers to Chinachem Group Holdings Limited and its holding companies, subsidiaries, affiliates and associated companies. The types of personal data the Company collects from you may include (1) your personal particulars (e.g. your name); (2) your contact information (e.g. telephone number or email address); and (3) your employment information (collectively “Personal Data”). The Personal Data you provide will be treated with utmost confidentiality and used for recruitment related purposes including the assessment of your suitability to assume the job duties of the position you have applied and to determine remuneration offer. While the provision of full and complete information is necessary for our selection process, sharing your personal details is a voluntary decision. Failure to provide any of the requested data may impact the processing and outcome of your application. All Personal Data provided by you will be retained for a maximum of 24 months and then subsequently erased. Where there are suitable vacancies in the Company’s subsidiaries or associate companies during that period, we may transfer your application to them for consideration of employment, but only with your prior consent. Save and except your current or former employers, academic institutions and service providers engaged by the Company for reference checking purpose, your Personal Data will not be disclosed to any third parties for other unrelated purposes without your prior consent. Applicants have the right to request access to and correction of their Personal Data in relation to their application. If you wish to exercise this right, please submit your request in writing to the Human Resources Department of the Company by emailing to hrpd@chinachemgroup.com with the subject line 'Personal Data Access Request'. You may also submit your request directly to the Human Resources Department of the Company at 35-38/F, Nina Tower, 8 Yeung Uk Road, Tsuen Wan, New Territories, Hong Kong.
In creating Places with Heart, we prioritise empowering our people to make a transformative impact, career and life.
