HK-Manager

Engineering • Full Time • Hong Kong, HK • 4h ago

Summary

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities.

A Manager is responsible for driving the performance of key goals within assigned areas of the store, in addition to company priorities. You work alongside and collaborate with others to execute strategy and deliver on Apple’s goals.

Description

Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.

Assist with recruiting, training, developing, and retaining a diverse, high-performing team.

Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.

Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.

Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.

Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.

Perform other tasks as needed.

Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.

Demonstrate Apple’s values of inclusion and diversity in daily activities.

Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams.

Take action to create a safe, respectful, and inclusive environment for all team members.

Minimum Qualifications

You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience leading others in retail, sales, or a related field.
Be proficient in English and the local language, both written and spoken.

Preferred Qualifications

You can:
Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks.
Follow through on commitments and establish mechanisms to encourage others to do the same.
Instill trust within the team and operate with a high level of integrity.
Make timely and sound decisions by asking questions and using analytics, experience, and judgment.
Communicate with excellence, and tailor your communication style to different audiences.
Develop others through mentorship, coaching, and effective feedback.
Provide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment.
Resolve conflict and settle differences in productive ways.

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Similar Jobs

R&D Engineer

Science / Laboratory / Research & Development • Full Time • Wong Tai Sin District, Hong Kong, HK • 16h ago

Science / Laboratory / Research & Development Full Time Manufacturing Engineering

Well established MNC with more than 20 offices globally Leading Semiconductor Global Independent Distributor Stable & healthy working environment Responsibilities: Work with Engineering Manager – R&D and Automati...

16h ago

Apply

Head of Special Projects

Engineering • Full Time • Hong Kong, HK • 1d ago

Engineering Full Time

Assistant Sales Manager (BMS) Smart Infrastructure - Buildings Responsibilities The successful candidate will be responsible for Buildings business of HK and Macao. The primary responsibilities include: Develop and imple...

1d ago

Apply

Engineering Manager

Engineering • Full Time • Hong Kong, Hong Kong, HK • 1d ago

Engineering Full Time

What You Will Do Lead and manage the in-house engineering oversight team, including one Assistant Manager, to supervise the performance and deliverables. Act as the primary internal owner for engineering service delivery...

1d ago

Apply

Mechanical Engineering Trainee (Based in Dongguan)

Others (General Work, Labour etc.) • Full Time • Hong Kong, Hong Kong, HK • 2d ago

Others (General Work, Labour etc.) Full Time Trainee Engineering

Free shuttle and accommodation provided 14 days of Annual Leave Based in Dongguan Responsibilities: Proper training and guidance will be given to undertake the following responsibilities: Assist the project manager to pl...

2d ago

Apply

Mechanical Engineering Trainee (Based in Dongguan)

Engineering • Full Time • Hong Kong, Hong Kong, HK • 2d ago

Engineering Full Time Trainee

2d ago

Apply

Mechanical Engineering Trainee (Based in Dongguan)

Manufacturing • Full Time • Hong Kong, Hong Kong, HK • 2d ago

Manufacturing Full Time Trainee Engineering

2d ago

Apply

Senior Product Management Manager [Ref no: SPMM-AL]

Engineering • Full Time • Hong Kong, Hong Kong, HK • 2d ago

Engineering Full Time

Drive the implementation of relevant projects Be responsible for designing and optimizing customer experiences Promote the implementation of innovative products Job Responsibilities: Lead and develop the strategic planni...

2d ago

Apply

Assistant Manager (Maintenance-Building)

Engineering • Full Time • Hong Kong, Hong Kong, HK • 2d ago

Engineering Full Time Management Building / Construction

The Job To solve technical problems independently and deal with urgent/emergency repairs for designated estates/properties. To prepare design, budgets, estimates, drawings, specifications and tender document for maintena...

2d ago

Apply

Chief Operating Officer – Hi-Tech Manufacturing – Private Equity, 78998

Engineering • Full Time • Hong Kong, HK • 2d ago

Engineering Full Time Management Manufacturing

Chief Operating Officer – Hi-Tech Manufacturing – Private Equity Our client is a technology product and systems integrator with an international manufacturing footprint backed by private equity. We are looking for an exp...

2d ago

Apply

Team Leader/ Senior Technician – Engineering 工程部領班/ 資深技工

Engineering • Full Time • North Point, Hong Kong, HK • 2d ago

Engineering Full Time

Responsible for hotel daily maintenance 操作所有工程設備和機械 Carry out orders correctly 有效地執行日常保養或維修 Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care...

2d ago

Apply