Head of HK Application Simplification - Hang Seng Bank (HK)

Information Technology • Full Time • Central And Western District, Hong Kong, HK • 22h ago

Some careers have more impact than others

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Information Technology

In Hang Sang Information Technology, we continually improve our capabilities through innovative technologies, delivering a comprehensive range of products and services in meeting changing customer needs.

We enhance customer experience, convenience and choices across our distribution channels, providing secure and engaged offering at individual's preference and lifestyle expectation.

We advocate creativity and collaboration to unlock the potential of our people, creating an open and progressive workplace.

We develop deep expertise in financial technologies, consulting and partnering with our business in delivering customer centric propositions in an agile manner.

We are currently seeking a high caliber professional to join our department as Head of HK Application Simplification.

Principal responsibilities

Stakeholder Engagement: Collaborate with business leaders, architecture and engineering teams, to identify opportunities and collect user requirement of application and process improvement.
Business Alignment: Work closely with business users to understand their needs and ensure that technology solutions are aligned with business goals, delivering measurable benefits thru application demise/consolidation and process simplification.
Reporting and Advocacy: Establish effective reporting mechanisms to communicate progress and outcomes of simplification initiatives to stakeholders, and advocate for necessary resources and funding.
Project and Resource Management: Oversee Project management, funding arrangements and resource management to ensure that projects are adequately supported and aligned with strategic priorities.
Process Simplification and meet Future State Architecture: Identify and implement best practices for process simplification, ensuring that technology solutions are efficient, effective, and compliant with regulatory requirements. Ensure that products and services are supported by the appropriate architectures, meeting customer, regulatory, and compliance requirements in alignment with the Future State Architecture.
Change Management: Lead change management efforts to ensure smooth transitions during application consolidation and process simplification initiatives.
Performance Measurement: Develop metrics to evaluate the success of simplification initiatives, focusing on both quantitative and qualitative outcomes to align with Group CIO 8+1 priority and Value Stream OKR.

Requirements

University degree in Computer Science/Computer Engineering/Information Technology/Information System or related disciplines.
Significant experience of IT Programme/Project Management.
Experience in managing IT project in a complex environment, preferably on a regional or global scale.
Manage a diverse team of IT professionals in delivering growth, regulatory, risk & control and efficiency changes.
Strong leadership and people management skills and stakeholder management experience
Good interpersonal and communication skills and the ability to manage in a dynamic and matrix environment
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
Proficiency in both English and Chinese (Cantonese & Mandarin)

You’ll achieve more when you join Hang Seng Bank Limited.

www.hangseng.com/careers

https://www.linkedin.com/company/hang-seng-bank/

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

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