Assistant Manager (Property Operations & Customer Relations)

Others (General Work, Labour etc.) • Full Time • Hong Kong, Hong Kong, HK • 3w ago

Vanke Holdings (Hong Kong) Company Limited ( Vanke Hong Kong ) is held by Vanke Overseas Investment Holding Company Limited ( Stock Code: 01036 ) (www.vankeoverseas.com) which is a subsidiary of China Vanke Company Limited ( China Vanke, Stock Code: 02202) (www.vanke.com). Vanke Hong Kong is dedicated to property investment, development, operation and asset management for China Vanke in Hong Kong.

Vanke Hong Kong seeks to uphold the Group's philosophy of "Architecture – Our Tribute to life" by providing homes that centered around the customers. Vanke Hong Kong is committed to developing green and high-quality residences that feature state-of-the-art designs and enhanced communal facilities.

萬科控股（香港）有限公司（下稱「萬科香港」）之母公司萬科海外投資控股有限公司，下稱萬科海外（股份代號：01036）(www.vankeoverseas.com)，為萬科企業股份有限公司（股份代號：02202）(www.vanke.com)之附屬子公司。萬科香港負責萬科集團（下稱集團）旗下的香港地產項目的投資、開發、營運及資產管理服務。

萬科香港秉承集團母公司「讚美生命，共築城市」的建築理念和「以人為本」的服務宗旨，致力為社會創建綠色環保的高品質房屋，為客戶提供好產品、好服務。

Responsibilities

Handle customer-related matters, including but not limited to flat handover cases, after-sales matters for residential projects
Coordinate the pre-handover inspection, documentation, and materials
Handle general inquiries and complaints related to handover and defect rectification, and take follow-up actions
Monitor service providers to deliver quality handover and customer services for all new development projects

Requirements

Bachelor Degree in Property Management or related disciplines
At least 8 years’ relevant experience in customer services with 2 years ‘in a managerial role
Experience in takeover and handover of new properties is required
Well-organized fast learner with strong communication skills.
Work on duty roster is required based on operational needs
Good spoken and written English and Chinese (including Mandarin)
Proficient in MS Words, Excel, Chinese & English word processing

Successful candidate will be appointed on a 2-year contract terms. Renewal of the contract will be subject to the service need and the performance of the candidate.

We offer an attractive remuneration package. Interested parties please send your resume stating your present and expected salaries, together with your cover letter by clicking Apply Now.

Please read carefully the following Privacy Statement before applying: "The personal data of unsuccessful candidates collected for this recruitment exercise will be kept no more than 2 years from its completion for future recruitment use and therefore destroyed. Information provided will be used for recruitment and appointment related purpose only. The Company will handle all personal data confidentially in accordance with the Personal Data (Privacy) Ordinance."

Candidates have a right to make a data access, correction or destroy request concerning the personal data by applying to the Human Resources Department.

Similar Jobs

AVP, Greater China Strategic Planning and HK CEO Office

Others (General Work, Labour etc.) • Full Time • Hong Kong, Hong Kong, HK • 11h ago

Others (General Work, Labour etc.) Full Time

We are looking for candidates with management consulting or in-house strategy experiences to work on different Greater China and Hong Kong level strategic initiatives across Businesses and Functions: Lead or support stra...

11h ago

Apply

店務清潔員 (全職)

Others (General Work, Labour etc.) • Full Time • Kowloon City, Hong Kong, HK • 11h ago

Others (General Work, Labour etc.) Full Time

職責：負責桌球室內之場地清潔、器材管理及保養處理桌球室事務、存貨管理協助管理人員執行其他一般工作要求：沒有學歷要求一年或以上辦公室清潔或桌球室工作經驗勤奮、守時、工作盡責良好粵語曾修讀有關體育及康樂管理課程人士...

11h ago

Apply

Senior Technician (Audio/Lighting) 高級技術員 (音響/燈光)

Others (General Work, Labour etc.) • Full Time • Southern District, Hong Kong, HK • 11h ago

Others (General Work, Labour etc.) Full Time

音響 / 燈光 Audio, lighting, video and CCTV system setup and installation MA lighting console, Q-SYS Control, QLab, Arena programming Responsibilities He/she will report to Supervisor or Assistant Technical Manager to su...

11h ago

Apply

Environmental Manager (Ref. no. 37ENM26040083)

Others (General Work, Labour etc.) • Full Time • Hong Kong, Hong Kong, HK • 11h ago

Others (General Work, Labour etc.) Full Time

Requirements Degree or Higher Diploma in environmental studies or environmental engineering or related disciplines; A full member of the CIWEM or equivalent; BEAM Pro in NB2.0; Good interpersonal, communication and organ...

11h ago

Apply

Segment Manager - CMB Wing Lung Bank

Others (General Work, Labour etc.) • Full Time • Central and Western District, Hong Kong, HK • 11h ago

Others (General Work, Labour etc.) Full Time

Responsibilities Develop and implement effective strategies for customer segmentation in alignment with management's direction. Oversee project management from planning through execution, ensuring that all initiatives ar...

11h ago

Apply

Officer Trainee (Credit Execution Department)

Others (General Work, Labour etc.) • Full Time • Hong Kong, Hong Kong, HK • 11h ago

Others (General Work, Labour etc.) Full Time

Responsibilities: Assist in preparing credit approval materials, ratings, and post-loan management. Support in credit risk processes and integrated management. Participate in FinTech-related projects and initiatives. Req...

11h ago

Apply

記者 (星島教育新聞)

Others (General Work, Labour etc.) • Full Time • Tseung Kwan O, Hong Kong, HK • 11h ago

Others (General Work, Labour etc.) Full Time

出外採訪教育新聞撰寫新聞稿、專欄及專題等大學畢業，新聞及傳理系優先職責：負責教育組日常行政統籌工作負責星島教育新聞每日的採訪工作及即時新聞包括撰寫新聞稿、專欄及專題等要求：大學畢業，新聞及傳理系優先須喜愛文字及...

11h ago

Apply

資深 / 高級/ 寵物美容師 Pet Groomer / Senior Pet Groomer - 包薪視乎工作經驗

Others (General Work, Labour etc.) • Full Time • Causeway Bay, Hong Kong, HK • 11h ago

Others (General Work, Labour etc.) Full Time

職責：負責寵物美容、寵物護理及店舖清潔工作獨立完成寵物沖涼 (貓及狗)及手剪造型等一般店舖清潔工作，協助寵物用品銷售等要求： 2年或以上相關經驗，4年或以上可獲考慮為資深美容師如持有寵物美容C牌或B牌可獲優先考慮經驗較少者...

11h ago

Apply

庶務員(清潔) (職位編號： A3/GA(C)/BCAD/CTW)

Others (General Work, Labour etc.) • Full Time • Sheung Wan, Hong Kong, HK • 19h ago

Others (General Work, Labour etc.) Full Time

有薪假期醫療及牙齒保健進修津貼工作地點：上環職責：負責行政大樓的清潔及茶水工作、文件的傳送、簡單的文書及一般庶務工作。理想的申請者應具備：完成小學程度，能閲讀簡單中英文，操流利粵語。具相關工作經驗者將獲優先考慮。...

19h ago

Apply

Graduate Trainee – Retail Specialist (Store Operations)

Others (General Work, Labour etc.) • Full Time • Kwun Tong, Hong Kong, HK • HK$ 24,916 - HK$ 26,833 / month • 19h ago

Others (General Work, Labour etc.) Full Time

JobsDB Most Popular Graduate FMCG Employer Award Fun and fast-paced start-up environment Base salary 23K with up to 2 months bonus every year Join Us Get discovered. Introduce yourself, and we’ll get in touch if it's a g...

19h ago

Apply