Senior Marketing & Promotions Officer (Digital & Social Media) – Pacific Place

Public Relations / Marketing / Media • Full Time • Admiralty, Hong Kong, HK • 2w ago

Execute digital & social media marketing campaigns for PP & Starstreet Precinct
Experience from the luxury retail or shopping mall industries is preferred
Foster relationships with tenants & manage maintenance and content scheduling

ABOUT THE TEAM

A career at Swire Properties is more than just work, it’s a calling.

We’re searching for exceptional individuals who want to live and breathe “Creative Transformation” – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive. Additionally, we are deeply committed to prioritising health and safety in all our operations, ensuring a healthy, safe and supporting environment for our People, partners and the communities we serve.

Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia.

We are currently looking for a talented Senior Marketing & Promotions Officer to join our Marketing Team in Hong Kong’s premier lifestyle hub - Pacific Place. It is the ultimate place to shop, dine, work, play and relax. Reporting to the Marketing & Promotions Manager, you will assist the team in executing digital and social media marketing campaigns for Pacific Place and Starstreet Precinct to reinforce and further enhance the brand image.

RESPONSIBILITIES

Social Media Management
- Daily management of Pacific Place and Starstreet Precinct’s social media channels, including Facebook, Instagram, Little Red Book and WeChat
- Liaise with and supervise agencies, including social media, digital agencies to curate high-aesthetic and creative content to engage our audience
- Plan and manage the end-to-end execution of creative digital & social media campaigns
- Utilize digital marketing analytics to provide optimization strategies for SEO/SEM, Baidu and social engagement
Tenant Management & Hardware Operations
- Foster proactive relationships with tenants and to strategically feature tenant promotions and news across the mall app, website, in-mall digital channels and social platforms
- Manage maintenance and content scheduling for in-mall digital pillar screens and other digital signage
Technical Ecosystem Management
- CMS, Sitecore management and perform UAT for new digital features, regular website and app deployments
- Utilize Figma, Jira to collaborate on UI/UX improvements and project management

REQUIREMENTS

Degree holder or equivalent in Marketing, Communications, Advertising, Journalism, or related disciplines
Minimum 5 years’ hands-on experiences in digital marketing, social media, communications, website management or advertising fields. Experience within the luxury retail or shopping mall industries is highly preferred
Hands-on experience with Sitecore, Jira, Figma, UAT, and social media account management (including Facebook, Instagram, Little Red Book and Wechat)
Demonstrates creativity and a deep understanding of Hong Kong’s digital content trends
A positive team player with the confidence to take the lead on digital projects
Excellent communication skills in spoken and written English & Chinese
Candidate with less experience would be considered as Marketing & Promotions Officer

BEHAVIOURAL COMPETENCIES

Customer Focus
Drives for Results
Collaborates
Communicates Effectively
Learning Agility
Being Resilient
Demonstrates Self-Awareness

WHY CHOOSE US

Randstad Hong Kong: Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025
HRoot Awards (Chinese Mainland): Received the Best Employer Award for 2023 and 2024, along with the Best Social Enterprises Award in 2024

Don’t Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.

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