Food & Beverage Service Team Leader / Captain

Travel / Tourism • Full Time • Tsim Sha Tsui, Hong Kong, HK • 4w ago

A new IHG hotel in TST
Luxury & Lifestyle
5-day work week

As the Food & Beverage Service Team Leader at Kimpton Tsim Sha Tsui Hong Kong, you will act as the bridge between service excellence and daily execution. You lead by example, mentor the team on the floor, and ensure every shift runs like a well-composed melody. This is the perfect step up for someone with strong leadership instincts and a true love for hosting.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

Guiding and supporting the service team through each shift
Handling VIP arrivals and guest preferences with care
Monitoring service pace, quality, and guest satisfaction
Assisting with daily reports, team briefings, and operational checklists
Acting as a point of contact when senior managers are off duty

What we need from you

A minimum of 2 years of experience in a supervisory role within quality restaurants or hotels
Guest-oriented mindset with high attention to detail
Strong floor presence and people management skills
Ability to lead with warmth and inspire confidence
Fluent in both English and Chinese; Mandarin is an advantage
Candidate with less experience will be considered as Captain

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you apply for the job. Start your journey with us today.

Please write us with full resume, current and expected salary by clicking [Apply Now ].

We are an equal opportunity employer. All applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only. Applicants who do not hear from us within six weeks should consider their applications unsuccessful.

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