Project Coordinator / Business Analyst – Sales Enablement, Retail & CRM

Information Technology • Full Time • Kwai Chung, Hong Kong, HK • 1w ago

About the Job

We are seeking a Business Analyst with a strong focus on sales enablement in the field of Information Technology (IT). As a member of our dynamic team, the ideal candidate will support senior analysts by gathering and analyzing business requirements, documenting business process, identify sales enablement opportunities and collaborate with cross-functional teams to develop and implement technical strategies that empower our sales force to effectively sell our IT products and services.

Key Responsibilities

Gather, document, and analyze business requirements related to sales enablement. Collaborate with stakeholders to understand their needs and translate them into business and technical requirements
Collaborate with cross-functional teams to develop and implement technical solutions that align with business objective. This includes identifying customer needs, designing customized solutions, and delivering products
Design innovative technical solutions for business challenges and enterprise blueprint, carry out configuration changes as required
Continuously evaluate and optimize the sales process to streamline workflows, improve efficiency, and increase sales productivity
Arrange and conduct User Acceptance Testing (UAT) to validate solutions, ensuring quality, performance and user satisfaction
Assist in the development and implementation of applications, support ad-hoc initiatives as per assigned

Requirements

Bachelor’s Degree in Business Administration, Information Technology, Computer Science or a related field is preferred
2+ years of IT industry experience is required
Strong critical thinking and logical reasoning skills to influence, prioritize or resolve differences with stakeholders on new strategies and technologies to be implemented
Attention to detail and ability to work independently or within a team; able to handle multiple projects simultaneously
Manage day-to-day challenges and communicate developmental tasks with the technical team
Strong interpersonal and influencing skills and the ability to get results through formal channels and people networking
Fluent in both written and verbal communication to effectively communicate with global teams and vendors
Familiar with the collaboration tools such as JIRA and Confluence
Ability to travel to the mainland/overseas for work when necessary
Experience in luxury retail and familiarity with retail applications will be a plus

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