Temporary Customer Services Officer - Operation & Property Handover (9-month Contract)

Human Resources / Office Administration • Contract / Project Based • Hong Kong, Hong Kong, HK • 2d ago

The Job

Perform pre-handover defects checking of all newly built flats and flat handover to owners as well as coordination of defect rectification works.
Handle customer enquiries and complaints to ensure that all customers are well served promptly, courteously and professionally.
Assist in managing sales arrangement and operation.
Perform logistics, administrative and clerical support duties.
Undertake any other duties assigned by the supervisor.

The Person

Diploma holder or above.
Relevant experience in customer services and handling enquiries.
Experience in the handover of large-scale residential properties is a definite advantage.
Strong common sense, interpersonal and communication skills.
Good command of both written and spoken English and Chinese.
Knowledge of MS Windows applications, including Word, Excel, PowerPoint and Chinese Word Processing.
Able to work irregular hours and weekends.
Less experience or fresh graduates will be considered for short-term employment.

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: https://careers.hkhs.com/. You are welcome to visit our website www.hkhs.com to learn more about us.

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under Personal Data (Privacy) Ordinance in our website.

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