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SENIOR SERVICE ENGINEER - Europe MNC medical device / healthcare equipment brand owner principal (Kwai Hing)

Science / Laboratory / Research & Development • Full Time • Kwai Chung, Hong Kong, HK • 4d ago

About the Company

We are a European-listed multinational brand owner and manufacturer specializing in medical and healthcare equipment, with a strong focus on mobility products—both electrical and mechanical.
Our Hong Kong office serves as a regional sales and service hub, supporting clients such as: Hospital Authority (HA); Private hospitals; Elderly care centres; Healthcare centres...etc

The Role

Reporting to the Senior Service Manager, you will be part of a collaborative service team of 10-12 engineers and technicians.
Your primary responsibility is to ensure the reliable performance of our medical equipment across various healthcare settings.

Key Responsibilities

Troubleshoot, repair, and maintain medical equipment on-site
Perform installation, testing, and scheduled servicing (preventive & reactive)
Ensure systems are fully operational and users are trained on safety procedures
Deliver technical solutions professionally and within agreed timelines
Maintain accurate spare parts records in the ERP system
Uphold safety and compliance standards in all service activities

Ideal Candidates

Tertiary education / Diploma in Engineering, Building Services, Manufacturing or related discipline
3+ years of technical/service/engineering experience preferably with machinery, equipment, or devices
1+ years experience in medical or health care devices or equipments
Proficient in MS Word, Excel, and PowerPoint
Professional Product training will be provided

What We Offer

5 days work; Sat no need work except for pre-booked appointments
13-month salary + performance bonus
14 days of annual leave
Career development with a reputable European multinational medical equipment brand owner

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