Assistant (Travel)

Travel / Tourism • Full Time • Hong Kong, Hong Kong, HK • 2w ago

Assistant (Travel)

Date: 9 Oct 2025

Location: Hong Kong

Company: Fleet Management Limited

Our 30-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of vessels.

Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others.

In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET’s short and long-term sustainable growth – whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications.

Job Position Summary

To book the flight tickets for the on/off signers

Key Roles and Responsibilities

Arrange best suitable and economic air tickets for crew members
Coordinate with shipping agents, ships, crew, personnel and technical departments for crew change arrangements
Monitor current crew changes and follow up amendment requests
Check and pass invoices for payment
General clerical duties
Other ad-hoc duties as required by Manager
Coordinate with travel agencies to secure the best fares and schedules
Reply the message within 30 minutes or less
Prioritize urgent travel needs and handles last-minute changes efficiently
Maintain a structured workflow to avoid delays
Very hard working and can work under pressure
Assist the accounting issues if required

Relationship

INTERNAL: to contact with FPD, onboard Captains and Superintendents.
EXTERNAL: to contact with the travel agents, local agents, airlines and sometimes with immigrations.

Job Experience, Functional Knowledge and Qualifications

Bachelor degree in any discipline
Good computer skills of using Outlook email, word & excel
Proficiency in written and spoken English and Chinese (including Mandarin)

Competencies

Meticulous and focus with good work ethnic
Fast Learner and can work under pressure
Manage urgent or last-minute travel needs with calm and speed
Handle multiple bookings and itinerary changes simultaneously
Prioritize tasks based on urgency and importance
Resolve booking issues, flight disruptions, and traveler concerns efficiently
Offer alternative solutions when preferred flights are unavailable

Fleet Management Limited is committed to diversity, equity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local laws.

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