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Trade Operations Manager (Project till Jun 2026)

Banking / Finance • Full Time • Kwun Tong, Hong Kong, HK • 1d ago

JOB SUMMARY

Assist Test Lead / Product Owner to deliver project on schedule and within budget.
Work and agree with Product Owner / Test Lead to create and manage the testing scopes.
Be flexible and adopt new Agile practices and new ways of working.
Work closely with tech team to clearly communicate the business requirements to tech so that they can fix the problems accordingly.
Ensure new system changes work seamlessly with business process, and balance risk, effectiveness and efficiency in system and process design.
Prepare training material and conduct training for end users.
Support testing through test script preparation, test execution and defect management.

RESPONSIBILITIES

To assist Manager, Trade Core Operations testing the new application performance and identifying process improvement of Trade Services with the aim to maximizing the productivity.
Drive and monitor initiatives and activities of the new application in order to improve daily operations in view of accuracy, efficiency and services.
Work closely with Test Lead / Product Owner to standardize, simplify, improve and streamline process to strive for continuous productivity improvement by using the new application.
Work closely with Trade Product Operations Team, Trade Client Operation team on daily operations by using the new application.
Define configuration specifications and business analysis requirements.
Perform quality assurance.
Define reporting and alerting requirements.
Own and develop relationship with partners, working with them to optimize and enhance our integration.
Help design, document and maintain system processes.
Report on common sources of technical issues or questions and make recommendations to product team.
Communicate key insights and findings to product team.

Qualifications

Background

Education: University graduate or above
Experience: Minimum 5 years of experience related to operations or project experience

Professional Skills

In-depth understanding of various types of trade products, process flow, regulations and accounting rules.
Strong analytical, problem solving and operational skills.
Good management skill and able to coach the team to achieve agreed target.

Soft Skills

Sound PC / MS Office skill.
Strong organizational skills and well-developed business abilities.
Good interpersonal skills and communication skills
Self-motivator, able to manage multiple tasks and work under pressure.

Other Preference

Passion in identifying and driving new operations improvement opportunities
Other than above roles, job holders should follow other job duties and responsibilities assigned by line manage from time to time.
Role Specific Technical Competencies
Product + Process
Project Management
Manage Change

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

www.sc.com/careers

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