Senior Business Analyst

Information Technology • Full Time • Wong Chuk Hang, Hong Kong, HK • 1w ago

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).

Responsibilities:

Elicit requirements, lead the collection analysis, document business needs and requirements (BRS) in a complex scale projects.
Conduct feasibility study, impact analysis and gap analysis, translating and simplifying requirements.
Act as solution advisor to business users in solving business process and system problems for enhancements, proactive problem solving, interacts with business users
Review functional specification (FS), liaise with business and IT to facilitate alignment of understanding of requirements
Lead to conduct and control system testing, coordinating, planning and participating in User Acceptance Testing (UAT) and Implementation Verification Testing (IVT) for system enhancement.
Prepare training materials and conduct training to business.
Prepare ad-hoc analysis regarding business monitoring and experience study.
Support the production fix, communicate with different parties, understand the system behaviors, correct the data from systems, etc.
Assist in project coordination and administrative tasks on needed basis

Qualifications:

University graduate in Information System, Computer Science, Mathematics, Statistics or related discipline
At least 4 years working experience in insurance or banking industry, with relevant experience in business requirement gathering, functional specification review and user acceptance test execution is an advantage.
Good analytical, problem solving and organizing skills
Logical, numerical sensitive and attentive to details.
Team player with good communication skills
Good computer skills including AS400, Salesforce, MS Word, MS Excel, MS Access, SQL etc.
Good command of both spoken and written English and Chinese.
Proficiency in VBA is an advantage
Candidates with less experience will be considered as Business Analyst.

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