Platform Sales Leader

Banking / Finance • Full Time • Mong Kok, Hong Kong, HK • 2d ago

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.

We are currently seeking a high caliber professional to join our branch network as Platform Sales Leader.

Principal responsibilities

Formulate and implement localized sales and marketing plans to achieve the assigned KPIs as well as to improve service quality and productivity
Identify potential customers and groom them into Prestige Banking customers to maximize the customer loyalty and satisfaction
Assist to manage and enhance capabilities/professionalism of the sales staff and provide coaching/support to them
Obtain customer feedback and handle complaints in a professional manner
Organize various promotional activities for acquiring new business
Keep abreast of latest compliance requirements and recommend remedial actions when necessary

Requirements

University degree in a related discipline is preferred
Proven sales experience in the banking industry
Good leadership and coaching abilities
Sound judgment and strategic planning skills
Proficiency in both English and Chinese
Passes in the Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations
High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Hong Kong Monetary Authority - Mandatory Reference Checking Scheme.

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

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