Senior Business Development Executive (MPF)

Insurance • Full Time • Mong Kok, Hong Kong, HK • 17h ago

Insurance - Corporate Benefits Department

Hang Seng Bank was one of Hong Kong's bancassurance pioneers. We have offered general insurance since 1965 and diversified into life insurance in 1995.

Hang Seng Bank Limited is an insurance agent authorized by regulated insurers, which provide wide range of general insurance services including fire, marine, accident, travel, home and motor protection. With our all-round enrolment channels, there is great potential for further growth.

Should you join our Insurance business, you will focus on maintaining close relationships with our corporate and individual customers, and providing them with premium service. You will also be expected to develop new insurance products and distribution channels to meet the changing needs of customers in a dynamic environment.

We are currently seeking a high caliber professional to join our department as Senior Business Development Executive (MPF).

Principal responsibilities:

Understand and provide excellent customer service, enabling customers to enjoy the full benefits of our MPF products at bank branches
Build up close relationship with business partners and demonstrate strong market expertise
Participate in business activities and any ad hoc business programs and activities
Complete business fulfillment process as appropriate
Maximize customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfill customers’ needs
Explore referral opportunities for various products

Requirements

Minimum 2 years’ experience on MPF sales or customer services
Passes in the Insurance and MPF Intermediaries Qualifying Examinations as well as HKSI licensing examinations is a must
Strong self-motivation and customer service orientation, with the ability to work independently and under pressure
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Good communication and interpersonal skills
Proficiency in both English and Chinese, with good knowledge of application software

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Hong Kong Monetary Authority - Mandatory Reference Checking Scheme.

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.