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Development & Training Lead (Contract) (Ref.：CARER/182725)

NGOs / Social Service • Contract / Project Based • Wan Chai, Hong Kong, HK • 1w ago

Continuing Care

Development & Training Lead (Contract) (Ref.：CARER/182725)

Requirements:

Bachelor's degree in Marketing, Communications, Public Relations, or related field.
Minimum 5 years of relevant experience in branding, PR, or community engagement.
Strong communication skills in Cantonese, English, and preferably Mandarin.
Experience in event planning and stakeholder management.
Proficiency in design tools and marketing platforms is a plus.
Ability to work independently and manage multiple projects simultaneously.

Job duties:

St. James' Settlement - Jockey Club 656 Carer Hub is a user-friendly one-stop resource support online platform to cater the needs of elderly carers.

Branding & Media Relations:

Develop and maintain brand identity across all channels
Liaise with mass media outlets for coverage and publicity
Monitor media trends and manage media inquiries and press releases

Promotional Material Development:

Design and produce offline promotional materials such as leaflets, posters, and brochures
Coordinate with vendors and designers to ensure timely delivery and quality

Public Relations:

Build and maintain relationships with stakeholders, partners, and the public
Handle public inquiries and manage reputation-related issues

Activity & Event Management:

Plan and execute community and corporate programs including exhibitions, talks, and workshops
Collaborate with internal teams and external partners for seamless event execution

Membership & Loyalty Program Management:

Develop and manage membership schemes to enhance user engagement
Monitor and improve loyalty program performance and user satisfaction

User Engagement & Dispute Resolution:

Respond to user feedback and inquiries across platforms
Resolve disputes and ensure a positive user experience

Working place: Wanchai

Interested persons please apply with full resume by email to [our mailbox through CTgoodjobs Apply Now] on or before 31/08/2025. Please state the application code.

**When recruiting staff for job positions relating to services for child or mentally incapacitated persons, we shall request applicants to undergo the Sexual Conviction Record Check.**

「Personal data collected will be strictly used for the recruitment exercise only. Unsuccessful applications will be destroyed one year after the closing date.」

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