Regional Trainer (1- year contract)

Executive / Personal Assistant / Customer Service • Contract / Project Based • Southern District, Hong Kong, HK • 2d ago

About Coty

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

Responsibilities

As a key member of the Travel Retail Asia Pacific team, the Regional Trainer will be in-charge of providing innovation, sales and service training to Coty’s Brand Ambassadors and generic staff for Travel Retail Asia Pacific region.

You will also drive and manage consumer events primarily in the Greater China region and/or where needed. You build strong relationships with both the office and field teams and be the bridge to execute Brand(s) and markets retail strategies to coach BA behaviors in exhibiting best-in-class retail experience and building solid BA productivity.

As the face of BA expertise, you will play a critical role in co-creating a strong selling foundation for each BA and in return for BA to bring forth a memorable customer experience for each consumer at the point of sales. This position will be 75% in-store and 25% in office administration with work traveling opportunities.

If you are a beauty fanatic with a strong field culture who is passionate about fragrance, makeup

and skincare, we would like to speak with you!

YOUR MAIN FOCUS:

Retail Education Responsibilities:

Be the mentor of the BAs and lead by example in refinement of service excellence and selling expertise at point of sales.
Lead communication with Commercial and Education for a collaborative relationship in achieving sales excellence.
Plan, coordinate and communicate with operators for all BA training arrangement.
Manage all logistics around training sessions directly with the operators.
In collaboration with Education, support the customization and preparation of coaching and productivity trackers for BAs.
Plan and conduct onboarding sessions for new BAs.
Conduct by focus seasonal training sessions for BA/Generic Staffs of operators.
Assist in coordinating and participating at the Annual Brand Ambassadors Seminar for COTY Travel Retail Asia Pacific.
Align and Plan scheduled 1:1 BA coaching by focus by a period with Education with follow-ups sessions to ensure consistency of service delivery, grooming, and achievement of sales goals.
Track results and provide report/feedback to Commercial and Education team for goals alignment, by door by BA productivity and progress.
Provide input to the Commercial and Education team regarding reward and incentive plans for BAs and support BAs motivation programs.

Promotions and Event Responsibilities:

Collaborate with Commercial and Education in planning, executing and fronting consumer workshops and events.
In collaboration with Education, support the preparation of the BAs and promoters to support the events/workshops to achieve sales targets.
Proactiveness in providing feedback to improve the consumer journey and outpost set up

Operation Responsibilities:

Monthly analysis of individual BA productivity and feedback to Commercial team. Accountable in supporting and developing BA’s overall performance and productivity.
Annual assessment and Review of BA ‘s in conjunction with Commercial feedback.
Assist in Promotional set up and review performance weekly vs target.
Assist in Launch file submissions and photo collation to Commercial
Feedback on Visual updates and changes required to the commercial team.

YOU ARE A COTY FIT

If you are positive, proactive and productive you will make you a great addition to the team. You love for working in a fast-paced environment, focused on building strong relationships and driven by your ability to deliver outstanding results. Additionally, you will also have:

Qualifications And Experience

Excellent communication and relationship building skills
People managing skills
Passion for Fragrance, Makeup or Skincare
Passion for self and people development
Fast-paced and collaborative working style
Creativity in your ways of working
Prior experience in beauty selling methodology with proven sales achievements
Knowledge of beauty trends

Our Benefits

Complementing our inclusive and collaborative Coty culture, some of your benefits will include:

Omni-Working: Hybrid flexible working model enabling employees to balance remote and office-based work to promote work / life balance.
Employee Engagement Events

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Similar Jobs

Assistant Sales Manager / Sales Manager

Executive / Personal Assistant / Customer Service • Full Time • Southern District, Hong Kong, HK • 12h ago

Executive / Personal Assistant / Customer Service Full Time

Responsibilities Responsible for day-to-day sales operation include daily sales performance Provide professional customer services and be responsible for sales developing on trade channel, including hotels, restaurant, b...

12h ago

Apply

助理課程主任 (Assistant Education Programme Officer) 【職位編號： CCOLLEGE-AEO-8/2025-CT 】

Executive / Personal Assistant / Customer Service • Full Time • Southern District, Hong Kong, HK • 2d ago

Executive / Personal Assistant / Customer Service Full Time

職責：負責策劃、統籌及宣傳各項課程/計劃執行及督導各項課程行政工作要求：須持有學士學位，非學士學位持有者會被考慮為課程幹事中學會考中、英文科取得C級(舊評)/ 4級(新評)或新高中文憑達3級或以上優先具統籌僱員再培訓局課程經...

2d ago

Apply

Beauty Advisor

Executive / Personal Assistant / Customer Service • Full Time • Southern District, Hong Kong, HK • 1w ago

Executive / Personal Assistant / Customer Service Full Time

美容顧問 (Gucci Beauty/Burberry Beauty) 職位範疇負責品牌產品日常銷售工作以達成銷售目標保持工作範圍整潔及確保店鋪有足夠貨存提供答顧客疑難，提供專業顧客服務解，介紹符合顧客需求的產品著重團隊合作，達成公司制定之銷售及...

1w ago

Apply

行政主任(Administrative Officer)【職位編號： JCISC-AO-7/2025-CT 】

Executive / Personal Assistant / Customer Service • Full Time • Southern District, Hong Kong, HK • 1w ago

Executive / Personal Assistant / Customer Service Full Time

職責：負責管理、協調和監督行政及場地設施管理，確保服務順利運作中心管理(如場地設施、檔案管理等) 協調財務管理及檔案管理等配合服務運作，並預備向政府、資助機構等提交所需文件，確保其準確性和準時性協調及管理前線人員要求：...

1w ago

Apply

Building Services Coordinator

Executive / Personal Assistant / Customer Service • Full Time • Southern District, Hong Kong, HK • 3w ago

Executive / Personal Assistant / Customer Service Full Time

Welcome to Wheelock Properties (Hong Kong) Limited, a leading real estate development company dedicated to creating exceptional living and working environments that redefine excellence. With a strong commitment to quali...

3w ago

Apply

Accounts Assistant I

Executive / Personal Assistant / Customer Service • Full Time • Southern District, Hong Kong, HK • 3w ago

Executive / Personal Assistant / Customer Service Full Time

3w ago

Apply

短期/季節性兼職活動助理 (Part Time Event Assistant)

Executive / Personal Assistant / Customer Service • Part Time • Southern District, Hong Kong, HK • HK$ 75 - HK$ 89 / hour • 3w ago

Executive / Personal Assistant / Customer Service Part Time

工作性質支援公園娛樂運營需求協助活動期間的物資準備及確保活動運作順暢協助活動景點進行簡單維修及檢查活動景點的演出質素時薪：$75/hr (視乎相關資歷而定) 工作時間: 每天約8-10小時；每週工作3-6天，包括星期六、日、公眾假期及...

3w ago

Apply

Personal Assistant (35K | Work at home, Deep Water Bay | 5 days | 9 to 5pm)

Executive / Personal Assistant / Customer Service • Full Time • Southern District, Hong Kong, HK • HK$ 30,000 - HK$ 35,000 / month • 3w ago

Executive / Personal Assistant / Customer Service Full Time

DNA Recruit Partners is partnering up with a distinguished client to find a dedicated Personal Assistant to oversee household operations. This role requires a proactive individual with strong organizational skills to man...

3w ago

Apply

兼職店務助理(南區)

Executive / Personal Assistant / Customer Service • Full Time • Southern District, Hong Kong, HK • 3w ago

Executive / Personal Assistant / Customer Service Full Time

兼職店務助理主要職責︰提供優質客戶服務；理貨，收銀及店舖清潔等工作入職要求︰初中程度，經驗不拘；良好粵語，懂讀寫中文及閱讀英文工作時間︰每週3-6天，每天6-8小時工作地點：港九新界薪酬：每小時HK$65起福利：有薪年假、集...

3w ago

Apply

Sales Officers / Sales Executives

Property • Full Time • Southern District, Hong Kong, HK • 1d ago

Property Full Time

The Sales Officers / Sales Executives will be assisting in the day-to-day sales operation including compilation of sales-related reports and materials, collection of market information, communications and coordination wi...

1d ago

Apply