Key Account Manager

Logistics / Transportation • Full Time • Hong Kong, Hong Kong, HK • 3w ago

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Join Wilhelmsen Ships Service as Key Account Manager

Location: Hong Kong | Type: Full-time

Are you an ambitious sales professional with a passion for building strong client relationships and driving growth? Do you have a maritime background or a keen interest in the global shipping industry? At Wilhelmsen Ships Service (WSS), we offer an exciting opportunity to join a world leader in maritime solutions.

About Us

Wilhelmsen Ships Service operates in more than 70 countries with 50+ legal entities, delivering marine products and services to vessels trading globally. Our customers rely on us to provide seamless service no matter where their ships travel — and we deliver this through a truly global supply network. With innovation, quality, and teamwork at our core, we’re shaping the future of the maritime industry.

The role: Key Account Manager

Main Responsibilities:

Drive profitable sales growth within the assigned customer portfolio.
Collaborate with Technical Sales Managers and Technical Sales & Business Development Managers to achieve the shared goals.
Develop and execute measurable sales activities to achieve agreed targets.
Ensure accurate and up-to-date information is maintained in the CRM system.
Proactively utilize the available sales tools to identify areas of growth and develop actions.
Build and maintain strong, multilevel relationships with customers through consistent, high activity levels.
Lead or contribute to local marketing events, as agreed with relevant stakeholders.
Ensure proactive contract and credit management.
Foster a strong team spirit by collaborating and working closely within internal teams including Customer Service, Marine Product Solutions, Port Service Engineers, Operations and Credit.
Ensure compliance according to agreed global sales governance framework, policies, and processes, including Compliance, Legal and Credit policies.

Qualifications:

Minimum Bachelor’s degree or an equivalent marine qualification.
At least 10 years of professional experience. Preferably a minimum of 5 years in sales roles.
Ambitious and results oriented with proven sales achievements.
Commercially minded with experience in establishing and maintaining win-win customer relationships.
Solution orientated with a positive mindset.
Strong desire to contribute to a collaborative and strong team culture.
Ability to work independently and in a structured manner.
Ability to meet deadlines through good time management and allocation of priorities.
Strong communication skills and a good command of English language (both verbal and written). Chinese language skills are an advantage.
Experience with IT and CRM systems and digitally curious.

Ready to Join Us?

If this sounds like your next move, we’d love to hear from you. Submit your application through our career portal by creating a ‘Candidate Home’ account. Please include your resume and a short motivational letter outlining why you’d be a great fit.

Application Deadline: 25th July 2025

#WSS

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

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