Head of Operations and Development - Hang Seng Investment Management Limited - Hang Seng Bank (HK)

Others (General Work, Labour etc.) • Full Time • Central And Western District, Hong Kong, HK • 7h ago

Head of Operations and Development - Hang Seng Investment Management Limited

Established in 1993, Hang Seng Investment Management Limited (“Hang Seng Investment”) is a wholly owned subsidiary of Hang Seng Bank Limited, and is Hong Kong No. 1 exchange-traded fund (“ETF”) manager in terms of assets under management. As a Hong Kong based asset management company specializing in managing funds related to mainland China and Hong Kong markets, Hang Seng Investment is committed to providing investors with comprehensive investment management services through investment managers with extensive experience in managing funds (including a series of ETFs and retail funds) and investment portfolios for institutional and private clients. As a leading home-grown asset manager in Hong Kong, Hang Seng Investment has over 30 years of asset management experience.

We are currently seeking a high caliber professional to join us as Head of Operations and Development.

Principal Responsibilities:

Establish clear operational objectives and key performance indicators (KPIs) that align with the strategic goals of the Fund House.
Monitor team performance and operational metrics, implementing corrective actions as necessary to meet defined targets.
Manage all aspects of back office operations, including trade settlement, corporate actions, fund accounting, compliance, and reporting to ensure accuracy and timeliness.
Develop and maintain robust operational policies and procedures to enhance efficiency and mitigate risks.
Regularly assess and enhance controls related to trade processing, corporate actions, reconciliation, and reporting to prevent errors and fraud.
Work closely with Chief Operating Office (COO) and senior management to identify and develop strategic operational initiatives that support business growth and enhance client service.
Analyze current workflows and operational processes to identify areas for improvement, implementing best practices and innovative solutions.
Work with COO to lead and coordinate cross-functional projects aimed at improving operational efficiency, collaborating with IT, finance, and other departments as needed.
Serve as the primary point of contact for internal and external stakeholders regarding operational matters, ensuring clear and effective communication.
Participate in client and internal meetings to provide operational insights and address any operational inquiries or concerns.

Requirements

Bachelor or Master Degree in Business Administration, Finance, Risk Management, or a related field
Over 10 years of experience in operations management within the financial services industry, with a strong focus on fund operations or related areas
Demonstrated success in leading teams and managing complex operational projects from conception to implementation
In-depth knowledge of fund operations, regulatory compliance and industry best practices
Proficiency in operational systems and technology, with a strong understanding of data management and reporting tools
Exceptional analytical, problem-solving and decision-making abilities, with a keen attention to detail
Strong communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders at all levels
Familiarity with shared services models, governance structures
Excellent analytical and problem-solving skills, with the ability to identify, assess, and prioritize risks and develop appropriate mitigation strategies.
Proficiency in English, Chinese and Mandarin

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

Similar Jobs

Senior Manager, Chief of Staff Office

Others (General Work, Labour etc.) • Full Time • Central And Western District, Hong Kong, HK • 5d ago

Others (General Work, Labour etc.) Full Time

Chief of Staff Office Chief of Staff Office functions as the central strategy development group of the Bank and addresses topics at the top of senior management’s agendas. This role will provide the opportunity to work...

5d ago

Apply

Vice President, Partnership & Innovation

Others (General Work, Labour etc.) • Full Time • Central And Western District, Hong Kong, HK • 5d ago

Others (General Work, Labour etc.) Full Time

We are currently seeking a high caliber professional to join our team as SVP, Corporate Banking – Mainland Corporates, reporting to Director, Corporate Banking - Mainland Corporates. Principal responsibilities Deepen cli...

5d ago

Apply

Business Strategy Manager

Others (General Work, Labour etc.) • Full Time • Central And Western District, Hong Kong, HK • 6d ago

Others (General Work, Labour etc.) Full Time

Retail Banking and Wealth (RB&W) Management Office The Retail Banking and Wealth (RB&W) Management Office adds further strength to the management team as it plays a vital part in driving the formulation of busin...

6d ago

Apply

Analyst/ Senior Analyst, Insurance Ratings, Hong Kong

Others (General Work, Labour etc.) • Full Time • Central And Western District, Hong Kong, HK • 1w ago

Others (General Work, Labour etc.) Full Time

Fitch Ratings’ Insurance group is seeking a Analyst / Senior Analyst based in Hong Kong or Singapore office. As one of the world’s top three credit ratings agencies, Fitch Ratings plays a critical role in global capital...

1w ago

Apply

技術員

Others (General Work, Labour etc.) • Full Time • Central and Western District, Hong Kong, HK • 1w ago

Others (General Work, Labour etc.) Full Time

Job Description: 持有電力工程人員牌照A牌具三年以上樓宇保養/維修工作經驗負責樓宇保養、水電及冷氣維修等工作 All applications applied through our system will be delivered directly to the advertiser and privacy of personal...

1w ago

Apply

辦公室服務員

Others (General Work, Labour etc.) • Full Time • Central And Western District, Hong Kong, HK • 1w ago

Others (General Work, Labour etc.) Full Time

具相關工作經驗優先主要負責公司內之茶水、清潔、雜務等工作必須有責任感、整潔、待人有禮享有免費午膳需穿著制服應徵者請透過「 Apply Now 」遞交申請或親繕履歷連同聯絡電話寄香港中環金融街八號國際金融中心二期七十一樓恒基兆...

1w ago

Apply

資深售貨員 / 售貨員 (Senior Sales / Sales Associate)

Others (General Work, Labour etc.) • Full Time • Central And Western District, Hong Kong, HK • 1w ago

Others (General Work, Labour etc.) Full Time

職責：達成公司制定的個人及店舖銷售目標提供專業的顧客服務，並建立長遠客戶關係熟悉產品特點、價格、推廣活動處理店舖日常運作、包括貨品陳列、存貨管理及保持貨場整齊要求： 3年以上奢侈品零售工作經驗，附女裝高級皮具銷售經驗...

1w ago

Apply

主任

Others (General Work, Labour etc.) • Full Time • Central And Western District, Hong Kong, HK • 1w ago

Others (General Work, Labour etc.) Full Time

職責內容﹕ 1. 協助校長監察、管理、執行及推行學校行政措施、人事管理、財政工作。 2. 帶領團隊發展，支援同事的專業發展及推動團隊合作。 3. 協助推行學校課程及評估，批改教學文件(教案、兒檔學習檔案、刊物、影片)...

1w ago

Apply

尖沙咀,中環(Landmark),金鐘(Pacific Place)及銅鑼灣名店兼職

Others (General Work, Labour etc.) • Full Time • Central And Western District, Hong Kong, HK • 2w ago

Others (General Work, Labour etc.) Full Time

職位: *尖沙咀，中環（Landmark）,金鐘（Pacific Place)及銅鑼灣名店兼職工作職責︰店舖站崗,巡邏,人流控制 (負責正門開及關門）時薪：$100 Landmark:1100-1930 hrs (Thur,Fri to Sun& PH) Pacific Place:1200-2000 hrs(Mon to Sun...

2w ago

Apply

Full-time Musical Theater | Drama Teacher

Others (General Work, Labour etc.) • Full Time • Central And Western District, Hong Kong, HK • 2w ago

Others (General Work, Labour etc.) Full Time

JOB RESPONSIBILITIES: *Teaching Musical Theatre/Drama/Vocal classes *Teaching children between ages of 3+ *Preparing teaching materials and class plans *Preparing scripts and choreography for performances *Teaching chil...

2w ago

Apply