PT / FT Receptionist Tseung Kwan O

Health / Beauty Care • Full Time • Tseung Kwan O, Hong Kong, HK • 6d ago

About the Role:

We are looking for a friendly, organized, and customer-focused Receptionist to be the first point of contact for our players, guests, and members. This role is essential in creating a positive experience by managing front desk operations, assisting with inquiries, and supporting facility or retail operations.

Key Responsibilities:

- Greet & Assist Visitors: Welcome players, guests, and customers with a warm and professional demeanor.

- Check-In & Scheduling: Manage court reservations, membership check-ins, and class registrations.

- Customer Service: Answer phone calls, emails, WhatsApp messages, and in-person inquiries about pickleball programs, events, lessons, and facility rentals.

- Retail Support: Assist with shop sales, merchandise inquiries, and equipment rentals.

- Administrative Tasks: Handle payments, waivers, and customer records, and maintain a tidy front desk area.

- Event Support: Help coordinate player check-ins for tournaments, and events.

- Problem Resolution: Address customer concerns promptly and escalate issues to management when needed.

- Promote Memberships & Programs: Inform visitors about upcoming events, deals, and membership benefits.

Requirements:

- Prior experience in reception, customer service, or hospitality (sports/fitness industry a plus!).

- Friendly, outgoing personality with strong communication skills.

- Basic computer proficiency (Microsoft Office, Google Suite).

- Ability to multitask in a fast-paced environment.

- Knowledge of pickleball (or willingness to learn!) is preferred.

- Reliable, punctual, and professional appearance.

What We Offer:

- Competitive hourly/salary rate based on experience.

- Flexible working hours (PT/FT options available).

- Positive and fun work environment

How to Apply:

Interested candidates should submit their resume and a brief cover letter outlining their work experience and availability.

Join us in growing the exciting sport of pickleball in Hong Kong!

Job Types: Full-time, Part-time

Pay: $2,500.00 - $5,000.00 per week

Benefits:

Flexible schedule
Professional development

Language:

English (Preferred)

Work authorization:

Hong Kong (Preferred)

Work Location: In person

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

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