About AXA Hong Kong and Macau
AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.
As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.
We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.
AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.
Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).
Responsibilities:
- Define, scope, initiate and manage both IT and business project team members ensuring successful and timely delivery within approved budget.
- Responsible for the timely identification, reporting and resolution of issues & risks, directing the work and resource planning.
- Supervises teams assigned to the project. Sets direction for the project and is accountable for the final outcome of the project.
- Facilitate project governance and compliance through established standards. Provide timely and regular status update to PMO and management.
- Manage and track vendor deliverables to ensure timely delivery with acceptable quality.
- Need to deliver duties during non-office hours and on holidays, when project demands.
Project Management:
- Work closely with the project director to oversee the project
- Establish overall project communication structure and define governance model and communication standards for business and IT workstreams
- Create integrated project plan and track, report and manage progress, activities and tasks. Establish escalation model and appropriate controls to manage project scope
- Align integration plans between work streams. Manage dependencies between work streams and drive the escalations with stakeholders
- Identify, escalate, and mitigate risks, resolve issues
- Track, report and manage performance by the delivery schedule/ planning. Establish quality management framework to track and monitor vendor delivery quality
Change Management:
- Facilitate project status meetings to ensure that all issues are addressed during meetings and the meetings serve as a platform for brainstorming, decision-making and issue resolution.
- Prepare clear communication, both written and oral, to drive decision making, obtain guidance and direction and/or inform stakeholders on project status.
- Oversee and advise on all project communication matters to ensure there is an adequate level of communication between all relevant parties within a project.
- Manage sponsor's expectations throughout the lifecycle of a project. Obtain buy-in from key stakeholders and senior management on critical project issues to ensure final project performance meets or exceeds agreed standards.
- Coordinate, monitor and report project change activities after office hours.
Project Governance:
- Establish appropriate project governance - including Project Steering Committees, working team group meetings, etc. to foster AXA IT portfolio's ability to make and meet its commitments and maximize the utilization of its resources by adhering to the governance principles in place.
Qualifications:
- At least 10 years of proven Project Management experience in the field of IT Infrastructure
- Good understanding of IT Infrastructure topics
- Significant experience in an international context
- Strong interest for IT and willing to work on complex & challenging projects
- University degree or post graduate degree level
- PMP or PRINCE2, ITIL certified
- Experience in both Waterfall and Agile methodologies
- Good knowledge of Project Management principles
- Excellent track record for leading projects, managing actions plan, coordinating with multiple stakeholders etc.
- Experience in managing Project budgets (including staff, hardware and software costs) and providing monthly forecasting and reporting.
- Able to challenge stakeholders (clients, vendors, technical experts etc.) to optimize project activities and costs
- Good understanding of technical dependencies between Infrastructure & Applications
- Experience in Legacy Modernization is a plus.
- Strong Customer focus
- Able to lead matrix teams and establish credibility with all stakeholders
- Team player
- Ability to facilitate meeting of peers, enable discussion that leads toward resolution and communicate results to management.
- Action / results oriented, energetic and positive to drive key activities and initiatives to completion that meet the joint goals of AXA Tech and its Clients.
