Business Strategy Manager (Omni Channel Management)

Information Technology • Full Time • Tai Kok Tsui, Hong Kong, HK • 3w ago

Job No.: 499674
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Strategic Planning, Project Management, FinTech

Responsibilities:

Align with the bank’s business and channel strategy and reference best market practice to formulate short-, medium- and long-term omni-channel strategy and optimization plans
As a change agent to drive Digital Transformation, Omni-Channel Strategy and Fintech Application
Collect and organize channel-related data and generate channel performance reports to support decision-making. Work closely with other departments to ensure data requirements are accurately communicated
Analyze and monitor channel performance based on channel efficiency, customer behavioral or other data and provide channel optimization recommendations based on data analytics
Keep abreast on latest technology / market best practices, conduct in-depth market research and proactively explore business opportunities and areas of improvements, and formulate omni-channel strategy based on customer needs and the latest fintech applications
Supervise and manage team members to deliver desired outcomes as a team for managerial role

Requirements:

Degree or above with major in Business Administration, Finance, Economics, Statistics, or related disciplines
More than 5 years of relevant experience in banking industry, at least 1 years' experience at managerial role is preferable
Experience in data analytics, channel management, customer journey redesign and /or digital transformation is preferable
Be a good team player and self-motivated
Strong data sensitivity with analytical mindset and be able to extract key insights from large datasets as well as generate analysis reports
Able to work independently and withstand pressure
Good command of Chinese and English writing and communication skills
Proficient in both spoken English and Chinese (Cantonese and Mandarin)
Familiar with basic computer applications and proficient in data analysis tools e.g. MS Word, Excel, PowerPoint

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com

To apply: https://careers.pageuppeople.com/798/cw/en/job/499674/business-strategy-manager-omni-channel-management=11232

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

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