Job Summary
We are seeking a highly experienced and talented Senior Project Manager to lead the successful implementation of a number of high-profile financial crime Transformation initiatives, across our global Corporate and Investment Banking (CIB) footprint.
Initial focus of the role will be to lead the design and implementation of a ‘KYC Trigger Based Review’ initiative. Enabling the bank to transition from periodic KYC cycle, to a risk-focused KYC Trigger-based review process for Low & Medium rated clients, to enable enhanced financial crime detection, improves client experience and drives operational efficiency through automation, streamlining policy and workflow. In addition, support the design and implementation of a model based Account Activity Review.
The Senior Project Manager will be responsible for driving the initiatives, ensuring alignment with business strategy & objectives and delivering tangible benefits. You must be a strong communicator who builds trust-based relationships within the team and amongst stakeholders, including C-Suite, Business and Functional stakeholders, Chief Product Owners / Technology Leads, from across the Bank to ensure successful, controlled, and timely delivery.
The role-holder will demonstrate strong technical Subject Matter Expertise across a broad spectrum of financial crime risks, particularly those that are data and analytics led and thereby contributing to the early and pro-active identification of risks and foster a collaborative culture to address these. Interpretation of financial crime data quality, transaction monitoring models and scenarios, as well as the end to end case investigation process data is a fundamental responsibility to the role holder. An applied machine learning model knowledge and performance to financial crime processes is essential.
Strategy
- Develop and execute a comprehensive programme strategy & plan, aligning it with the bank's overall strategic goals
- Define clear objectives, milestones, and deliverables for the Financial Crime Transformation Programme.
- Ensure the programme strategy is adaptable to changing business needs and market dynamics. Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions.
- Work in partnership with the First and Second line of defence teams to ensure risk appetite is maintained while manual intervention in operational processes is minimised. Measure and track financial benefits to ensure accurate planning and alignment to Corporate Plan.
- Development and tracking of productivity metrics to demonstrate improvement of overall performance.
- Act as a champion for strategic design / change initiatives and the implementation thereof which support financial crime risk management across the CIB businesses and align with the broader Bank goals
Business
- Oversee the planning, execution, and delivery of the CIB Financial Crime Transformation Programme, ensuring it is completed within scope, budget, and timeline.
- Drive Financial Crime process re-engineering covering all aspects of process, policy & standards to drive simplification & streamline existing processes.
- Drive the implementation of technologies deliver these streamlined process to the business, to enhance operational efficiency and improve client experience.
- Collaborate with business leaders to identify and prioritize key business requirements and ensure their successful implementation.
- Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions.
- Ensure traceability and clear metrics to demonstrate the achievements delivered
Processes
- Lead, drive, co-ordinate as appropriate 1LoD/2LoD working groups to drive effective, practical and timely embedding of policy requirements demonstrating strong cross-team collaborative skills
- Collaborate with key stakeholders to ensure a risk-based approach in the execution of control monitoring and risk management activities.
- Embed processes that are sustainable for the management of financial crime risk through data and technology led tooling.
- Embrace an agile risk management approach to promote both a pro-active approach to risk management and a culture of continuous improvement.
- Enhance the feedback loop between the different lines of defence and external parties to ensure that weaknesses or gaps identified through review activity driving read across activity as appropriate
Risk Management
- Develop and drive the control coverage and the effectiveness of the overall financial crime risk control environment across CIB.
- Provide SME guidance on financial crime analytics matters leveraging professional experience and understanding of industry best practices as appropriate.
- Plan, develop and lead technical data led projects across financial crime risks to bank expectations in the required timelines.
- Lead on technical initiatives relevant to transaction monitoring or screening capabilities, including scenario tuning, investigation process and target state optimisation.
- Provide subject matter expert inputs on machine learning and data analytics led projects in the bank
- Produce and provide regular, clear, risk focused updates for business management demonstrating delivery against agreed objectives and effective action across the CIB businesses.
- Cultivate financial crime risk insights through data analysis to monitor control outcomes and to promptly detect adverse trends for resolution.
- Develop and implement robust risk management frameworks and processes to identify, assess, and mitigate programme risks.
- Monitor and track programme risks and issues, ensuring timely resolution and escalation when necessary.
- Collaborate with operational risk management and other 2nd Line teams to ensure compliance with internal policies, standards and regulatory requirements.
- Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant Governance forums
- Ensure accurate and timely reporting into Governance forums in line with the banks policies & standards
Governance
- Report and escalate on a timely and transparent basis to business management and appropriate governance forums on items including emerging risks, key control deficiencies, review outcomes, and material incidents as applicable and support the implementation of agreed actions.
- Responsibility for promoting and maintaining a strong and effective first line of defence risk culture across the CIB businesses.
- Ensure efficient effective governance structures and processes are established, in compliance with overarching Enterprise Change Management standards and other governance processes as appropriate
- Driving transparent and effective Financial management, covering budgeting & forecast reporting, and ensuring a robust Benefits Management framework is implemented
- Perform tracking and monitoring with prompt course correction as required.
- Plan and participate in change governance forums as needed
Key Stakeholders
- CCIB MT/COO/CIO’s
- Client Coverage Management Team / Business Heads
- Client Coverage COO/ CIO Management Team
- FCSO Management
- 2LOD
- Transformation Leads across COO CCIB & EA
- Relevant colleagues in Finance, Risk, Compliance, Audit & HR
- Group Transformation Office
- TTO Management Team
- Function Heads
- Product Teams
- Delivery Teams across CCIB
- Group Process owners
Our Ideal Candidate
- 10+ years experience in the financial services space
- Bachelors Degree in a related field
- Experience in financial crime transformation
- Proficiency in AML, Sanctions & Fraud
Role Specific Technical Competencies
- Data Gathering & Analysis
- Effective Communication
- Anti-Money Laundering
- Sanctions
- Fraud
- Business Markets
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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