Project Management - Policy Servicing Department - II （2 Year Contract）

Insurance • Contract • Wan Chai, Hong Kong, HK • 1d ago

Responsibilities:

Assist in planning, organizing, and executing initiatives to enhance communication and promotion strategies for internal and external customers.

Participate in the exploration and development of new services that align with market needs and company goals.

Assist in driving initiatives to enhance operational efficiency, channel support, and customer experience.

Contribute to data analysis projects by collecting, analyzing and interpreting data to inform decision-making processes.

Prepare reports and presentations based on data analysis to support strategic planning and operational improvements.

Assist in UAT activities for new services, including preparing test plans, test cases, quality check, monitoring and reporting.

Collaborate with internal stakeholders to resolve bottlenecks and maintain seamless communication across departments.

Prepare regular and ad hoc reports on service performance, customer feedback, and channel effectiveness.

Collect industry information for updating market intelligence.

Requirements:

Bachelor's degree in any discipline

Certification in PMP, FLMI, and/or IIQE Paper I, III and V is a plus

3-5 years of experience in life insurance policy service or project management, with at least 1 years of supervisory experience

Strong understanding of life insurance products and regulations, AML and other related risk controls

Strong proficiency in MS Office suite (Word, Excel, Powerpoint) and Chinese word processing

Knowledge in using AI tools for data analysis, customer interaction, and operational efficiency.

Excellent command of both written and spoken English and Chinese, knowledge of Putonghua is an advantage

Excellent interpersonal, communication and time management skills

Strong analytical, problem solving and decision making skills

Proactive and self-motivated, capable to work under pressure to meet tight deadlines and work in a fast paced environment

Application Method

We offer competitive salary and wide range of benefits such as medical insurance, education allowance etc. Interested parties please apply with full resume including current and expected salary by clicking Apply Now or by mail to Human Resources Department,Tower A,China Life Center,One Harbour Gate,18 Hung Luen Road, Hung Hom, Kowloon,Hong Kong.

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