Role Description

The Sales Assist Representative provides comprehensive support to the sales function by ensuring smooth coordination of customer-related activities, order processing, and internal communication. This role serves as a key link between customers, sales teams, and operational departments, helping to maintain efficient workflows and a high level of customer satisfaction.

Key responsibilities include managing sales documentation, preparing quotations and reports, coordinating order fulfillment processes, and monitoring the status of customer requests. The Sales Assist Representative supports daily sales operations by maintaining accurate records, handling inquiries, and ensuring timely follow-up on customer and internal requirements.

The role also assists in tracking sales activities, updating customer information, and supporting the preparation of presentations, proposals, and business correspondence. By working closely with multiple departments, the Sales Assist Representative helps ensure that customer expectations are met and that sales objectives are effectively supported.

Success in this position requires strong organizational skills, attention to detail, excellent communication abilities, and a customer-focused mindset. The ability to multitask, solve problems efficiently, and work collaboratively in a fast-paced environment is essential.

Qualifications

Strong customer service and relationship management skills
Excellent verbal and written communication abilities
Strong organizational and administrative capabilities
High attention to detail and accuracy in data management
Ability to coordinate multiple tasks and priorities effectively
Proficiency in standard office software and business systems
Strong problem-solving and analytical skills
Ability to work independently and collaboratively within a team
Professional, proactive, and service-oriented attitude
Adaptability and flexibility in a dynamic business environment
Ability to maintain confidentiality and handle sensitive information responsibly

SMD Solutions Private Limited

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Sales Assist Representative