At least 3 years of relevant work experience
Proficiency of MS office applications
Good team player

What is the opportunity?

As the Administrative Officer, you will be responsible for providing quality administrative support for the businesses in Hong Kong, maintain high-quality standard of services and continue to seek for efficient & effective process to handle all the administration related duties.

What will you do?

Provide comprehensive administrative support to office operations, including but not limited to: procurement of stationery and business cards, expense claims processing, equipment maintenance coordination, payment requisitions, filing management, festive collateral order consolidation, and car park application processing.
Manage sensitive client correspondence with accuracy and discretion; provide support with material transportation and bulk mail processing as required.
Leverage AI tools to streamline administrative processes, enhance operational efficiency, and identify continuous improvement opportunities across team functions.
Monitor physical access control and security compliance, including conducting scheduled audits of access reports to ensure accuracy and regulatory adherence; maintain access card inventory and documentation.
Coordinate logistics and support for internal events and training programs, including town halls and Lunar New Year activities.
Backup receptionist and support hand-delivery job during team member's absence
Communicate effectively to all level of staff, escalating queries and concerns to the Team Leader in a timely manner as required; demonstrate collaborative teamwork and provide constructive feedback to optimize daily workflows and process improvements.
Ad hoc assignments as assigned

What do you need to succeed?

Must-have

At least 3 years of relevant work experience, preferably in a professional services firm or the financial industry
Good command of written and spoken English
Proficiency of MS office applications including Outlook, Word, PowerPoint and Excel
High standard of professionalism in all dealings with internal staff, external partners
Excellent time management skills and ability to multi-task and prioritize work
Mature personality with self-discipline, proactive and with strong sense of responsibility
Good team player

Nice-to-have

Diploma or Bachelor’s degree is preferred
Knowledge of Ccure Security Applications or related security systems

Royal Bank of Canada

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Administrative Officer