Daily Operations & Shift Management
Data Analysis & Reporting
Account & Cargo Handling

Responsibilities

Lead and coordinate daily shift operations, ensuring all cargo consolidation, ULD building, documentation).

Analyze daily/weekly logistics and shipment data to monitor key performance indicators (KPIs) such as weight/volume growth, airline load factors, and transit times.

Evaluate cost structures (including airline spot rates, fuel surcharges, and terminal charges) to identify cost-saving opportunities.

Generate operational reports and dashboards to assist management in capacity forecasting and Block Space Agreement (BSA) planning.

Supervise the end-to-end air freight workflow for key accounts, ensuring proper handling of diverse cargo types, including high-volume consolidated shipments and time-critical orders.

Maintain strong relationships and daily communication with airlines, ground handling agents, and trucking vendors to secure priority space and resolve operational issues (e.g., flight delays, off-loads).

Requirements

Bachelor’s degree or equivalent
Min. 3–5 years of solid experience in Air Freight Forwarding operations, with at least 1 year in a senior or supervisory capacity.
Strong analytical mindset with proficiency in handling and interpreting operational/freight data.
Advanced knowledge of Microsoft Excel (VLOOKUP, Pivot Tables, formulas) and datavisualization tools .
Willing to work on rotational shifts (including night shifts, weekends, and public holidays).
With understanding of air export procedures and airline booking mechanics.
Good command of written and spoken English, Cantonese, and Mandarin.
Less experience will be considered as Supervisor

We offer 5.5 days work (Alternative Saturday off, 14 days Annual Leave, Medical and Life Insurance, Overtime Allowance, Double Pay and Discretionary Bonus to the right candidates.

Interested parties please send your full resume with expected salary and availability by clicking Apply Now.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided by applicants will be treated in strictly confidential and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies. The data of unsuccessful applicants will be destroyed within six months.

Nippon Express (H.K.) Co., Ltd.

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