Role Description

We are seeking a highly organized and client-focused Corporate Travel Consultant to manage end-to-end travel arrangements for business clients, ensuring seamless, cost-effective, and policy-compliant travel experiences. The role involves planning, booking, and coordinating domestic and international travel services, including flights, accommodations, transportation, and ancillary travel needs.

The Corporate Travel Consultant will serve as a primary point of contact for corporate clients, providing expert advice on travel options, optimizing itineraries, and ensuring alignment with company travel policies and budgets. This position requires strong attention to detail and the ability to deliver efficient solutions under time-sensitive conditions.

Key responsibilities include handling travel bookings through global distribution systems, managing itinerary changes, resolving travel disruptions, and providing real-time support for emergency travel needs. The role also involves negotiating with travel suppliers, airlines, and hotel partners to secure competitive rates and value-added services for clients.

The individual will be responsible for ensuring compliance with corporate travel policies, visa and documentation requirements, and applicable travel regulations. In addition, the role includes monitoring travel expenses, preparing travel reports, and supporting cost optimization initiatives through data analysis and supplier benchmarking.

The Corporate Travel Consultant will collaborate closely with finance, procurement, and HR teams to ensure accurate travel tracking, billing reconciliation, and policy adherence. The role also involves maintaining strong relationships with clients, understanding their travel preferences, and delivering a high standard of personalized service.

The ideal candidate is proactive, service-oriented, and capable of managing multiple bookings and priorities simultaneously. Success in this role requires excellent communication skills, strong problem-solving abilities, and the capacity to remain calm and effective in high-pressure or rapidly changing situations.

Qualifications

Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or a related field.
Strong knowledge of corporate travel management processes, travel policies, and booking procedures.
Proficiency in global distribution systems (GDS) such as Amadeus, Sabre, or Galileo.
Experience handling flight, hotel, car rental, and travel insurance bookings for corporate clients.
Strong understanding of visa requirements, travel documentation, and international travel regulations.
Excellent customer service and client relationship management skills.
Strong organizational skills with the ability to manage multiple itineraries and deadlines simultaneously.
High attention to detail and accuracy in booking and documentation.
Ability to resolve travel disruptions, rebook itineraries, and manage emergency situations effectively.
Strong negotiation skills with travel suppliers and vendors.
Proficiency in travel management tools, Microsoft Office, and booking platforms.
Ability to analyze travel data and support cost-saving initiatives.
Excellent written and verbal communication skills.
Strong problem-solving skills and ability to work under pressure.
Knowledge of corporate expense management and reporting processes.
Ability to work independently as well as collaboratively in a team environment.
Professional, customer-focused mindset with a commitment to high service standards.

HUM IMPACT COMMUNITY

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