Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.

Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

What You Would Get To Do

The Event Technology Coordinator is responsible for assisting the event technology team with registration websites and database management, ensuring consistency in information, accuracy of new and existing data, and list generation. This role may also need to provide support to the event delivery team needing assistance with event and meeting coordination.

Limited domestic and/or international travel may be required with this role.

Your Contributions

Support the team with event registration websites, app builds and all technological aspects of our events
Database management to ensure consistency in information, accuracy of new and existing data, and list generation
Effectively communicate with internal and external clients via available communication lines; responding to all client queries within the agreed service level agreements
Assist in contacting clients for relevant information pertaining to the event
Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate
Lead onsite registration procedures, including training temp staff and monitoring attendee participation.
Travel periodically to oversee attendee logistics and registration for offsite events.
Create and distribute post event client surveys
List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics
Track and maintain time spent to projects to accurately reflect the work being done

What We Are Looking For

Experience in Attendee Data Management and Event Technology, including entry level meeting planning and coordination with registration and event technology or relevant internship experience preferred
Intermediate proficiency in Microsoft Office, with a focus on Excel
Experience with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite other registration website platforms preferred, but not required
General knowledge of HTML and CSS is a plus, but not required
Able to manage multiple projects simultaneously
Good written and oral communication skills at all levels
Motivated, self-starter, ability to take direction and work independently; ability to think innovatively
Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:

Private Healthcare (Medical and Dental) from day 1
17 Days Annual Leave PLUS Public Holidays
Employee Assistance Program including 24/7 support, counseling, and legal consult
Complimentary Access to Headspace, Maven & more
Wellness Stipend
Personal Volunteer Day
Life Insurance
Enhanced Sick Pay each Year
Mobile Phone Allowance
Discretionary Bonus Structure
Global Opportunities: With a presence in 7 countries worldwide including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

#LI-TS1 #LI-Onsite

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

First Global Management Services, Inc.

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Event Technology Coordinator