We are seeking a proactive and analytical Senior Executive, Project Excellence & Planning to drive digital transformation, process improvement, and operational excellence within the Sales Operations & Planning team.

The role focuses on end-to-end order fulfilment, project coordination, system enhancements, and process automation to improve efficiency, data accuracy, and service levels, while supporting supply and demand planning activities.

About the role:

Project Excellence (70%)

Manage end-to-end order management and fulfilment for Key Account customers, ensuring smooth coordination of delivery and installation operations
Drive digital transformation initiatives, including order processing automation, system enhancements, and workflow optimization
Develop and enhance dashboards, management reports, and automated processes using AI tools and digital applications
Identify operational gaps, recommend practical solutions, and implement process improvements to enhance productivity and service quality
Monitor operational KPIs, data accuracy, and process compliance, ensuring timely follow-up and resolution of exceptions
Coordinate cross-functional projects, including business requirements gathering, system testing, and implementation
Support new business initiatives by developing efficient and scalable operational processes

Planning (30%)

Support Sales & Operations Planning (S&OP) processes, system enhancements, and planning activities
Manage SAP purchase orders with overseas suppliers, ensuring timely shipment coordination and fulfilment monitoring
Prepare planning reports, performance analysis, and data insights to support business decisions
Coordinate with Sales, Supply Chain, and Logistics teams to resolve supply and order fulfilment issues
Support demand and supply fulfilment to achieve company targets and maintain service levels

Requirements:

Bachelor's degree in Business Administration, Operations Management, Supply Chain Management or a related field
Minimum of 3-4 years of experience in operations management, preferably in the home appliances, retail, or supply chain industry (preferred but not must)
Proven experience managing major key accounts and working closely with multiple stakeholders.
Detail-oriented and data-driven, with the ability to work independently and manage multiple priorities effectively
Strong analytical, quantitative and problem-solving skills, with the ability to translate data into meaningful insights and drive the changes
Excellent communication, interpersonal, and presentation skills, with strong written communication abilities in both English and Chinese
Mature, self-motivated, proactive, quick to learn, and a collaborative team player
Proficient in Microsoft Office applications. Advanced Excel skills, Power BI, data visualization tools, and AI applications
Ability to work in a fast-paced, dynamic environment and manage multiple priorities

We offer a competitive remuneration package in addition to a 5-day work week to the right candidate.

PLEASE APPLY to BSH Home Appliances Limited by sending your full resume with present & expected salary and available commencement date via " Apply Now ".

All information provided will be treated in strict confidence and used for recruitment purposes only.

BSH Home Appliances Ltd

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